1. Course Introduction

• Course Goals
• Course Agenda

2. Why DevOps?

• The Business Perspective
• The IT Perspective
• Dev and Ops Stereotypes: Perceptions and Realities

3. What is DevOps?

• DevOps Introduction
• DevOps Stakeholders
• DevOps Goals
• DevOps Values
• DevOps Business Value
• What DevOps is NOT
• Who’s Doing DevOps
• Enterprise DevOps

4. DevOps and Other Frameworks

• DevOps and IT Performance
• DevOps and Automation
• Measuring DevOps Success
• DevOps Principles
• DevOps Patterns
• DevOps and Other Frameworks
  • DevOps and Agile
  • DevOps and Lean
  • DevOps and IT Service Management

5. DevOps Culture

• Understanding Organisational Culture
• Characteristics of Organisational Culture
• Characteristics of a DevOps Culture
• Managing Culture Change

6. DevOps Organisational Considerations

• DevOps Skills
• DevOps Teams
• DevOps Organisational Structures
• DevOps Roles
• Promoting Collaboration
• Improving Communication

7. DevOps Practices

• Continuous Integration
• Continuous Delivery
• Continuous Deployment
• Value Stream Mapping
• Kanban
• Theory of Constraints
• Experimentation and Learning
• The Deming Cycle
• Improvement Kata
• Preparing for Failure
• ITSM Process Improvement Practices

8. DevOps Automation Practices and Tool Categories

• DevOps Automation Practices
• Where to Begin
• Application Life Concerns and Tool
• Categories

9. Adopting a DevOps Culture

• Getting Started
• Challenges, Risks and Critical Success Factors

10. Summary and Exam Preparations

• Additional Sources of Information
• Exam Requirements, Question
• Weighting and Terminology List
• Sample Exam Review