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VIRTUAL INSTRUCTOR-LED

The same great instructor led training - delivered a bit differently

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Returning to Face-to-Face, classroom based training

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Learn from the best

Many things go into making a great training course but the most important is always the trainer. ALC's trainers are enthusiastic about what they do and make learning an engaging experience.

The faculty

"Thanks so much for running a really great course. Was a positive experience and the way the trainer went through it all was very informative and great preparation for both the exams and my future work as a Project Manager :) Keen to look at my next courses to do in my progression as a PM. Thanks again for a really positive course and learning week :)"

Live Virtual Training | 2024

Peter Nikitser

Neil Broadhead

Leigh Harris

Michelle Zgalin

Gary Gaskell

Garry Barnes

Kim Riordan

Axel Dancoisne

Ger van Hees

Manisha Agarwal

Dr. Neil Pearson

David Llewellyn Jones

ALC TRAINING

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What our participants have to say

                            

A great overview of cyber security with great information.

- Live Virtual Training

Neil was very clear concise and provided great real world examples and detail
thank you Neil I have enjoyed the experience.
Thank you for a comprehensive virtual training .

- Live Virtual Training

The energy and communication style Arj uses is fantastic.
The ability to be able to provide real-life SIMPLE examples to complex terminology is fantastic in helping understand quite complex processes.

- Live Virtual Training

Loved the enthusiasm with the trainer!!.
Made the course content interesting with real life examples.
Was well structured, kept to time and commitments.

- Live Virtual Training

I thought the presenter (Arj) was outstanding, he kept my attention for the whole time, was very entertaining and I learnt a great deal over the week.

- Live Virtual Training

Arj was outstanding! Speaking a previous trainer and assessor I could not recommend him enough.
Outstanding in charisma and material presentation.
Was able to talk to all points with relevant expansion when required, answering any questions and provided relevant applications and examples.

- Live Virtual Training

Arj was great at keeping engagement levels and my attention. First online training where I was engaged the whole way through.
Grateful Arj added more visuals, provided YouTube links and other web links/articles to provide further context/information to help with the understanding. Invaluable.
It is evident Arj has a passion for this and the knowledge to go with it. Keep up the drawings!

- Live Virtual Training

Thanks so much Michelle for running a really great course.
Was a positive experience and the way you went through it all was very informative and great preparation for both the exams and my future work as a Project Manager :)
Keen to look at my next courses to do in my progression as a PM.
Thanks again for a really positive course and learning week :)

- Live Virtual Training

The course was great.
Special mention to the trainer Michelle who was very knowledgeable and conducted the sessions very well. It is impressive how much I learned in these last 5 days!

- Live Virtual Training

Michelle did a great job and was able to spread out breaks and made the days go fast.
Physical content was much appreciated and enhanced the learning experience

- Live Virtual Training

Michelle was incredibly knowledgeable, engaging and competent.
She was honest when answers were worded strangely, and I never felt uncomfortable asking questions!
Michelle was supportive of my internet issues which prevented me from being able to have my camera on for large portions at a time, and delivered a fun and engaging course.
Could not have asked for a better trainer.

- Live Virtual Training

Loved it looking forward to advanced module.

- Sydney, Face-to-Face

Thouroughly enjoyed the training course. David is exceptional as a trainer, used great simple day to day examples to explain approach and logic. I personally have a changed perspective now to talk about risk using right business context.

- Live Virtual Training

Great experience and quality for a training course. Excellent trainer.

- Sydney, Face-to-Face

David made the course very intersting by giving us real life expereinces, I feel fortunale to have him as a trainer.

- Sydney, Face-to-Face

Course was very well structured and the experiences shared by David were very valuable.

- Sydney, Face-to-Face

Chris is awesome and very knowledgeable.
Chris did an amazing job keeping me interested especially considering some of the dry topics.

- Live Virtual Training

David was an amazing trainer, He kept me engaged throughout the whole training, he used real life examples and situations I can relate to. This training will enrigh by career devlopment.

- Melbourne, Face-to-Face

Overall its been a fantastic experience.

- Melbourne, Face-to-Face

Wow! Michelle had so much in-depth knowledge of the course, and was able to explain some of the more complex aspects in a simple way, easily bring different sections of the course together to give a broader picture of how it all fits in. Very inspiring.
Appreciate that she was able to relate to the volume of new information she was delivering to us and provide relatable examples.

- Live Virtual Training

Enjoyed the learning experience, as a non IT professional, I found the presentation easy to follow and learnt a lot.

- Live Virtual Training

Trainer content delivery and time management was awesome....trainer and host made audience attentive through out the session.

- Live Virtual Training

Arj was an incredibly engaging and knowledgeable instructor that kept on task.
No ego encountered either which can be a problem in the IT industry.
Fantastic use of tools such as kahoot to reinforce knowledge in a fun way.
Great use of discord to persist information outside of zoom sessions for future reference.

- Live Virtual Training

Arj made the course engaging and added a lot of value with a variety of demos.

- Live Virtual Training

Very well constructed, really appreciated using scrum master practices like liberating structures to work through the content was really clever and a way to give the training multiple dimensions.

- Live Virtual Training

Loved the presenter’s wealth of experience, manageable pace and humour.

- Live Virtual Training

Peter is very learned, experienced, full of humour, not to miss very helpful.

- Live Virtual Training

Excellent presentation of material. Gave usa lot to think of and work through on a board.

- Live Virtual Training

Great course/talk/discussions around the needs for companies latest tech and what we need to do to improve our cyber security. We have a lot of work to do.

- Live Virtual Training

Great discussion, well presented.

- Live Virtual Training

Good overview of industry, has given organisaions lots to think/do before ASA is hit.

- Live Virtual Training

Kim was incredible trainer, engaging and made things easy to understand.
Kim made herself available to be contacted for help and I genuinely felt as though she was happy to be contacted.
All my dealings leading up to and during my study have been exceptional. Prompt email responses and availability via phone.

- Live Virtual Training

Good course with a lot of resources. Practical exercises to stimulate thinking and acting can increase its understanding and efficacy.

- Live Virtual Training

Leigh's training techniques, approach and explanation of the material was captivating, entertaining and very informative.
Leigh's approach made the knowledge consumable and the course thoroughly enjoyable.
Leigh is an amazing teacher!
Grateful for how relatable Leigh made the content, how informative and patient he was with the class and engaging he was throughout the week.

- Live Virtual Training

Really enjoy the live training experience, use of whiteboard, flexibility to enjoy course from home.

- Live Virtual Training

Great course. Neil was an excellent presenter and trainer.
He was very consistent in his delivery. He got through all of the syllabus in a timely manner.
He was able to explain the concepts very well. His knowledge and communication skills are great.

- Live Virtual Training

Neil is an ecellent trainer. I have a 100% success rate with courses he lead.

- Live Virtual Training

Found doing the course virtually good. It allowed me to have down time in my own environment without distraction.
Michelle provided examples which helped us understand how PRINCE2 is applied.
Michelle was an awesome trainer, and I liked how she taught and helped us understand.
She would take the time to ensure everyone had an understanding of what was being taught, before moving onto the next section/component.

- Live Virtual Training

Peter was extremely knowledgeable in the materials and presented well.
It was great that he broke down some of the answers in the material for participants to understand why a participate was the best choice out of all.

- Live Virtual Training

Alc have been outstanding from start to finish.
The course and materials provided were excellent. Chris Evans was excellent, witty and engaging.
I wouldn't hesitate to recommend ALC .

- Live Virtual Training

Michelle was great at being engaging and answering everyone's questions.
The course was really well done for online training.
The practice exams were very helpful as it gave me reassurance on how well I'd do in the exams and what areas I needed to improve on.

- Live Virtual Training

Outstanding! Peter combined a vast amount of knowledge with a wonderful sense of humour, a brilliant instructor.

- Live Virtual Training

Great material and good training. Trainer is very experienced in the field.

- Canberra, Face-to-Face

ALC trainer delivered a significent amount of content in a short period of time to an excellent standard.

- Canberra, Face-to-Face

Very knowledgeable and experienced trainer and the group of students. Stories from real life experiences were very relevant and valuable.

- Live Virtual Training

Great course! Definitely recommended. Thank you Leigh!!

- Live Virtual Training

Loved the course, loved the trainer.

- Live Virtual Training

Great course, definitely got a lot out of it that will help in my new role.
Really liked Kim's training style.
Nice and relaxed, with plenty of opportunity for us to ask questions and discuss

- Live Virtual Training

Excellent, very accomplished and perfectly paced trainer.
Very knowledgeable lady, blessed to have her present to me a great learning experience

- Live Virtual Training

Leigh is an excellent trainer, maintained his energy throughout the week, and was very helpful.

- Live Virtual Training

Leigh is super knowledgeable and brings good energy to a long week.

- Live Virtual Training

I think Leigh as a facilitator is quite adept and knowledgeable.

- Live Virtual Training

Leigh was an amazing teacher and made the virtual experience better.
Very engaging, clear and able to discuss content at the right pace and prepare us fully .

- Live Virtual Training

Peter did a great job presenting deep concepts in plain, readily absorbed language.
The vast first hand experience brought theory to life.

- Live Virtual Training

A great 1 day general training course for any one in IT - either new to IT (introduced to new terms etc.) or who has been around for a while (a good refresher).
Well put together Peter. Good to see some examples of good practice templates.

- Live Virtual Training

Really great facilitator who was very knowledgeable and most importantly engaging.
Michelle also focused on practical aspects and teaching how to use the resource and use logic to better understand content (really helpful considering the detail and just sheer volume of content).
Guides were very helpful and communication was clear

- Live Virtual Training

This is my second course through ALC and with Michelle as my trainer.
I cannot speak highly enough of Michelle, and how she gets across complex methodologies in such a tight timeframe, I highly recommend ALC courses to all my colleagues.
Thank you again for a fantastic course.

- Live Virtual Training

Peter's sharing of used case scenarios including insights coming from mates have helped in keeping the class interactive even if it was virtual.

- Live Virtual Training

In a way, it felt like a face to face experience even it was remote.

- Live Virtual Training

Those varied experiences & reference materials/ links added value and made the sessions interesting.

- Live Virtual Training

This is my 2nd time with ALC and you guys continue to deliver. Thank you. Will work on my next cert - CISP or CCSP.
Also want to cite great service from Charisse who was quick to respond to my queries -- helped me set up / payment options etc. Thank you Charisse!

- Live Virtual Training

Excellent content and delivered very well.
Leigh provided an excellent learning experience that allowed me to absorb a surprising level of information over the entire 3 days.

- Live Virtual Training

Peter was an excellent instructor, and the highlight of the course. He clearly contextualised course concepts and applied his experience to the content of each slide to convey practical cases of use.

- Live Virtual Training

Having such a knowledgable instructor teaching the course was the main reason I decided to go through ALC.
Overall, I found the course to be excellent. I'll be looking to register for more ALC courses in the very near future.

- Live Virtual Training

Thanks Rob!! I learnt a lot and am feeling motivated to dig into some more reading and how I can improve my work processes.

- Live Virtual Training

This was a good course to get an overview and broad understanding of what DevOps aspires to.
Rob provides valuable insight and depth to the topics covered but it is hard being talked at over 3 days to stay focussed.
The quiz's were good and more interactive things would assist perhaps in keeping us focused.
Thanks Rob I enjoyed it

- Live Virtual Training

I found the course to be really good and covered a broad range of topics, the instructor gave lots of good personal insight into the topics which helped drive a lot of points home or prove the relevance.
I would be keen to look at following up with the Devops engineering course.

- Live Virtual Training

The virtual training was awesome! Being able to collaborate with the other attendees in general and being able to transition into break out rooms when required was fantastic. Hands down the best online training course I have attended is a long time. Access to the student guide and open assessment was very helpful. I was able to prep for the course and see where my knowledge of the Scrum Master processes were at prior to the course.

- Live Virtual Training

I am extremely impressed with this course. Ferzeen is amazing! Her level of knowledge and ability to explain everything in easy to understand terms and scenario's was fantastic.
I felt like I was engaged the whole time which is not something that I can say for other courses I have attended.
I have already stated to my Manager that if there is anyone else who wishes to take the PSM Course within our business unit, then this course is on the top of the list.

- Live Virtual Training

Great mix or theory and practical work, Ferzeen was able to keep great engagement over thew two days

- Live Virtual Training

I loved it. I realise virtual training isn't great for everyone, but I found it easier to focus being in my own environment. Could be the introvert and reflector in me :)
Kim was awesome! Very engaging and shared plenty of real-life experiences that directly related to the material. Really great course.

- Live Virtual Training

Fantastic to be able to achieve the training without the burden of travelling. Enjoyed the time away from the office to focus on the training!
Leigh did an excellent job of making the content relatable and interesting. His pace was good and he managed the virtual environment well.

- Live Virtual Training

Very engaging experience, feels as if we are in a room together albeit virtually.
Having had numerous virtual trainings in my career, I can whole heartedly say that this has been at far the best one yet.
Jes Irving as a host in the mornings made us feel comfortable, relaxed and made the mornings less gloomy as is with some training sessions where the mind is not yet awake so to speak :-).
Excellent staff, trainer was amazingly experienced and knowledgeable, and I always say give credit where credit is due and well done! Really enjoyed it.

- Live Virtual Training

Axel pulled out all the stops to ensure a dry topic was kept fun. A very hard thing to do.
I love the cute extras of the stationary pack and the mentos.

- Live Virtual Training

The trainer was very knowlegable, it was delivered in a very professional manner with lots of industry experiece shared to make thigs exciting.

- Live Virtual Training

Thank you very much for arranging the course material to me on the next day immediately after registering. Excellent!
I choose ALC by seeing a statement on your website "Learn from the best", and indeed I experienced the same by listening to Les Bell for CISSP course. Awesome!
Les Bell - wow, what an energy (consistent throughout the day), presentation skills and knowledge.

- Live Virtual Training

Very convenient, much easier than in-person to attend.

- Live Virtual Training

Really good idea to save on commute time.

- Live Virtual Training

Chris is a fantastic instructor! His breadth of knowledge and experience definitely added flavour to the course material.

- Live Virtual Training

Kudos to the ALC Team for delivering/ facilitating a world-class Agile Project Management Training.
The hands-on approach and guidance provided in tackling the exam practice questions was value-adding to the participants.

- Live Virtual Training

I really was impressed with the testing standards, I like the fact everyone was working on different papers, I think the course really develops your skillset :)

- Live Virtual Training

Live virtual training experience provides more flexibility than classroom training.

- Live Virtual Training

Neil was fantastic, really engaging and helpful. Always checked in, regularly clarifying more complicated concepts and providing real world examples to help contextualize.

- Live Virtual Training

I studied the guide and pre-course instructions before the live training and it really helped give me a strong ground-work for the type of training Neil provided.

- Live Virtual Training

Kim was a great trainer. She provided valuable insights on how to apply the theory in our organisations.

- Live Virtual Training

Thank you Peter for the informative and fun learning.
Peter is very knowledgeable and answered questions that was outside of the course knowledge.

- Live Virtual Training

I don't normally like virtual training but this was very good.

- Live Virtual Training

The stories and experiential anecdotes were great to hear alongside the material.
It helped the content stick.

- Live Virtual Training

Thanks, Peter. the course was really great!

- Live Virtual Training

Peter was great and really passionate about his topic with loads of experience

- Live Virtual Training

I will be recommending to others at Rio Tinto.

- Live Virtual Training

High quality material and the pens and markers are a nice touch.

- Live Virtual Training

Manisha's approach and delivery was awesome. Engaging all members of the team throughout the course.
The use of real life situations from her experience and ours brought it all to life seamlessly.

- Live Virtual Training

Overall course was good, Manisha's method of teaching was great and allowed it to be more relatable between theory and real-world applications.

- Live Virtual Training

LVT - Best way to train.
Loved the highligher pens and notes, came in super handy.

- Live Virtual Training

It was my first virtual training experience and I was very pleasantly surprised at how effective it was as an experience.

- Live Virtual Training

LVT - It is really good as you see everybody's faces all of the time.
Not having to commute, so really good use of time.

- Live Virtual Training

The Trainer made it an excellent course.
The guide and instructions were very clear.

- Live Virtual Training

Michelle did a great job of keeping us engaged, getting through the content and answering questions throughout.

- Live Virtual Training

The discussions were great.
Helped understand how we might move in the right direction, and how to overcome some of the challenges we face in our organisation

- Live Virtual Training

Michelle was amazing and really helpful and understanding throughout the course, lovely to have had her as our trainer.
Thanks again!

- Live Virtual Training

Michelle had a thorough understanding of the course content and was able to adapt it to our scenario and answer all our questions

- Live Virtual Training

Michelle made the course material relevant to our organisation which made it easier to grasp. She was excellent in not only explaining the concepts but putting them into context, providing examples and answering our questions. Her approachable style and vast knowledge have made this course enjoyable and very beneficial for our team.

- Live Virtual Training

For an online course that was engaging. I do like Neil's approach and example. He make the session enjoyable.

- Live Virtual Training

All the practical elements of the course were excellent - the material, the trainer etc.

- Live Virtual Training

Kim was clear, concise and patient. Kim took the time to ensure I understood her response to any of my questions.

- Live Virtual Training

Leigh was happy to accommodate questions directly relevant to my current role in Enterprise Architecture which was a nice value add.
He presented things in an easy and relatable way. Thanks

- Live Virtual Training

Excellent trainer - really managed to keep me fully engaged across the multiple, long training days - not an easy thing to do considering the density of the material involved.

- Live Virtual Training

Leigh was excellent, absolutely knows his game. So thankful he did my introduction to TOGAF.

- Live Virtual Training

Keep up such a high standard of delivering a virtual course. Very knowledgeable and such an outstanding trainer.
This is one of the most organised training courses I have attended so far. Thank you, Michelle for patiently answering our questions.

- Live Virtual Training

Our approach of, in a training room with all participants and the trainer online worked amazingly.
Michelle approach of tailoring the course to suit our group and organisation was appreciated and assisted in learning.
I would recommended this course in this format and with Michelle to any staff member.

- Live Virtual Training

Thank you so much Leigh and ALC.
From booking into the course to finishing the course, everything/one was clear and informative. Loved the real life examples.

- Live Virtual Training

Leigh was a great trainer, very engaging and provided easy to understand examples.
I also loved talking through the rationale of why answers were correct/incorrect and learnt alot approaching the course this way.

- Live Virtual Training

Leigh was one of the best trainers I have had since working in the Public Service for 12 years.
He provided many examples in 'everyday life' in order to understand the content.
He was also very knowledgeable and had hands on experience which helps when delivering the training.
He made it enjoyable and realistic as to how to approach everything including how to prepare for the exams.
He is one trainer that I will be recommending for colleagues to try and have him for any training that they do with ALC.

- Live Virtual Training

Was fabulous - Peter engaged us thoroughly by bringing us into the training.

- Live Virtual Training

Axel was a great trainer and made the entire experience enjoyable and fun.
Trainer Axel was great.

- Live Virtual Training

I appreciated Peter's extensive knowledge, his examples, providing useful extra resources to look at.

- Live Virtual Training

Peter is very knowledgeable and very engaging.
He shared his vast knowledge and there is quite a lot of good discussion among the participant sharing their own views.

- Live Virtual Training

Clear delivery in his presentation with real life examples. The material also summarised the long and detail content in the book.

- Live Virtual Training

Having previously completed 2 certifications face to face in the past, the online experience was more useful to take notes.
Peter made the online experience entertaining, very interactive and enjoyable.

- Live Virtual Training

Peter Nikitser was exceptional and I greatly valued his experience, expertise and good humour throughout.
His rational advice, particularly around the exam technique and question style is invaluable for study preparation.

- Live Virtual Training

Peter was great, very informative and happy to discuss potential issues with course content.

- Live Virtual Training

Great discussions between Peter and Trainee's.

- Live Virtual Training

Instructor has vast experience and expertise, I learned a lot from him.
Aside from the theoretical lessons, he share real-life examples which made it easier to understand the theories.

- Live Virtual Training

The course was more enjoyable than expected.

- Live Virtual Training

Lots of real life examples were discussed which made it easier to understand and see applications in my work place.

- Live Virtual Training

Having the course material delivered prior to the event was amazing and the regular email updates and calls from Charisse were fantastic.

- Live Virtual Training

Kim was a fantastic trainer and the remote experience worked well with our small group size, there was lots of open collaboration and ample time to share experiences.

- Live Virtual Training

Les was an excellent and entertaining trainer. I enjoyed the week.

- Live Virtual Training

Chris is highly experienced, great connection with students a valuable instructor passing on great information

- Live Virtual Training

The virtual training was perfect and is now my preferred method.
Chris is a wealth of knowledge and his way of conveying the content was perfect.

- Live Virtual Training

Course material was good and concise and easy to follow. All the handouts were of assistance in floowing and good for review purposes.
Excellent quality - contained everything required and the highlighters and tabs were a nice bonus.
Very professional delivery - glad I chose ALC.

- Live Virtual Training

Peter was extremely knowledgeable and experienced which made the training experience enjoyable.

- Live Virtual Training

Great trainer, humourous and engaging with sharing of personal examples to help set context/application for a beginner, games fun/interactive too

- Live Virtual Training

Neil is great. Really fantastic teacher

- Live Virtual Training

I loved the use of the Miro board to keep us engaged in the training and loved how Fez kept us engaged by encouraging us to participate.
Ferzeen was an fantastic teacher, easy to understand and follow where there was no question that wasn't met with either an answer there and then or followed up with.
Felt we were in very well hands.

- Live Virtual Training

Garry is every engaging, knowledgeable and experienced. It was a pleasure attending the course.
Experience of Trainer was useful to have context and lots of real world cases

- Live Virtual Training

Axel is a great and energetic facilitator that made it easy to stay engaged and follow the course material.
I passed the exam with flying colours and put a lot of that down to how well the training set me up for success

- Live Virtual Training

Simple and informative. Course materials are very detailed yet easy enough to understand.
Neil is an amazing trainer. I have now attended 2 trainings with ALC both of which were run by Neil and he is simply awesome and amazing.
He interacts with the audience and ensures that all questions and queries are addressed. He also sets up kahoot quiz which helps me understand the concepts better. His experience clearly shows during the sessions and the way he conducts the training which is highly positive, professional and motivating. "Thank you Neil, you are a legend."

- Live Virtual Training

DLJ was a fantastic and engaging trainer. Given the complexity of the topic - his knowledge and ability to share this was impressive.
Best student guide i've ever received - very impressed.

- Live Virtual Training

I personally enjoyed this training and would like to recommend within my contacts going forward.

- Live Virtual Training

Overall - excellent.
Really handy to get printed copies of the material and getting the additional materials (notebook and highlighters) was a very nice thought.

- Live Virtual Training

Very well organised training program right from the enrollment to the finish. Course content is highly engaging and covered all aspects of the course.

- Live Virtual Training

Neil was very helpful and delivered the training extremely well.

- Live Virtual Training

Overall, Extremely happy with the course and ALC, thank you very much.
Instructions were clear and training materials were well received.

- Live Virtual Training

Was terrific. Can't compliment Neil enough, does a great job at explaining a lot of content in an easy to understand way.

- Live Virtual Training

Leigh Harris the trainer made the course entertaining and easy to understand especially the harder concepts. Unlike other trainers I've experienced he doesnt just read word for word from the slide deck in a mono voice. His anecdotes and animated teaching style really did make the experience engaging to the point where I was hearing his voice during the exams when using his tips.

- Live Virtual Training

If I get to do MSP this year, I hope to get Leigh for that too. Thanks ALC for this experience.

- Live Virtual Training

Great course, great company. There are cheaper run courses by others out there, but I come back to ALC for training because of the quality of teaching and materials.

- Live Virtual Training

Leigh was excellent, making a course actually fun to study. Which usually doesn't happen that often.

- Live Virtual Training

Trainer was good and gave useful examples that could be used in real life.
Didn't focus just on how to pass the exam which I have experienced previously.

- Live Virtual Training

Really well conducted and structured by Michelle. Guide is easy to follow and textbook is excellent. Big thanks to everyone involved. everything was great.

- Live Virtual Training

Was very impressed with the knowledge and skills of the Trainer. A lot of content to go through and a long time, but her energy and knowledge made it really engaging from start to finish.

- Live Virtual Training

was good at pinpointing material and explaining the different components of ITIL based organisational structures for delivery.

- Live Virtual Training

Peter was a great instructor who was extremely thorough with his explanations of concepts, and was patient while re-explaining certain topics

- Live Virtual Training

the zoom experience was good. As mentioned below, I really liked the printed book that was sent which had the slides in plus lots of space to write - this helped ensure I wasn't looking at the screen all day. The experience was way better than I expected. I was disappointed not to get an in-person delivery option (mainly due to sitting through way too much zoom only internal training over the past 3 years due to the pandemic, so have been burnt by that), however after attending I was more than satisfied. The course text book had plenty of space for notes so I was able to look at that and not just a screen all day. The 2nd camera Neil had for showing him drawing diagrams was really good and the quiz's were really good for helping cement the learning. Neil was well paced in his delivery, and very good at highlighting key points a number of times and in different ways which really made them stick - perfect prep for a theory exam. I'd prefer this delivery method going forward now.

- Live Virtual Training

Zoom just worked! Course resources were fantastic and glad that ALC continued with the training traditions by providing Mentos in the pack :) Peter N was a brilliant and knowledgeable trainer. His passion and real-world examples were so relevant, and he actively ensured that engagement with all the course attendees was tailored and meaningful. Lecturer worked well at keeping students engaged. Peter had excellent knowledge and experience and continually relayed the course theory to real life examples, excellent, thanks.

- Live Virtual Training

The student guide content was good. I liked the course. Now for the exam!

- Live Virtual Training

Trainer was personable, experienced and patient. He received and gave constructive feedback from the trainees well.

I was impressed by Leigh's understanding and awareness of trainee diversity across age, experience and of course timezones. I would not hesitate to undertake this type of training experience again.

- Live Virtual Training

D LJ has been very engaging, it has been a great session with him and would definitely recommend anyone who wants to go for the course with him. Thank you!

- Live Virtual Training

I did the Change Management Foundation Course and Kim was a wonderful trainer - she was super clear and easy to understand.

- Live Virtual Training

Course and instructor were great. Would like to say that Michelle was very informative and knowledge of the topic was outstanding. She was very interactive and encouraged interaction from the group in a friendly and encouraging way. It was quite a relaxed course considering the subject.

- Live Virtual Training

The live virtual training experience was valuable.
Peter is an excellent trainer and kept us engaged across all 4 days. He is very knowledgeable and very helpful in explaining rationale behind the concepts that were discussed.
I find it more efficient than face-to-face training as it allows us to navigate between screens when researching and typing notes whilst also staying engaged in the virtual classroom discussion and slide presentations.

- Live Virtual Training

Great amount of training material provided and arrived in time before the date of the course. The student guide was very handy to follow along during the class and write notes.
The activities and questions were a great way to discuss answers and other student's perspectives.

- Live Virtual Training

Have never done virtual training so this was very different for me. But I enjoyed it.
Neil was amazing, and very well versed in everything ITIL, he made it interesting and insightful so we didn’t fall alseep but also made us all feel very welcome to provide feedback and experiences.

- Live Virtual Training

Neil is an excellent trainer. He explained all the concepts well. T
he diagrams and examples he showed were very clear.
I feel more confident now in doing my role.

- Live Virtual Training

Kim is a fabulous instructor with a wealth of knowledge.

- Live Virtual Training

Alc admin staff were extremely helpful and responsive to emails.
Peter is extremely experienced and represents ALC and the cyber security industry extremely well. Peter displayed extremely high job knowledge and experience at all levels (strategic and tactical), but the thing that was impressive was him applying his experience to his students workspaces and on top of that; related course content to the students so that the learning content is applied better.
I will be back to do another course with ALC, preferably one of the courses Peter has written.

- Live Virtual Training

Neil is an excellent trainer. He explained all the concepts well. The diagrams and examples he showed were very clear. I feel more confident now in doing my role.

- Live Virtual Training

Thank you. Another valuable ALC training course. I look forward to receiving the exam voucher and sitting the exam in next week or two.

- Live Virtual Training

Chris E was excellent not only at communicating the content, but at delivering an engaging experience.
Especially for what can be a rather dry subject, he made the overall experience enjoyable. Thanks Cris!

- Live Virtual Training

Very smooth and helpful. Wish there was a way to get the lecturer's hand written notes to be digitally available. Very clear and easy to follow.

- Live Virtual Training

The trainer was fantastic, very clear and helpful. Lots of opportunity to ask questions. The quizzes helped me understand where I needed to review. The pace was fast but not unmanageable. 100% quality training.

- Live Virtual Training

Training sessions were interactive and engaging.

- Live Virtual Training

DLJ was the best trainer I have ever had.
Very engaging (usually very hard to stay focused online but not at all with DLJ and the study materials supplied).
Very knowledgeable and his story-telling was really engaging and helps to retain information.
Also, very entertaining and instils confidence in us. Amazing guide that was sent out and the wall chart - very helpful.
The materials being printed and posted out really assisted with the learning process, the additional highlighers etc were also very distinct edge on any other training I've received.
The most organised training I've received.

- Live Virtual Training

Interactive, great training - Many thanks! Great pack and material included. All was great!

- Live Virtual Training

Everything was available in the kit, all quality materials. Guidance on what to read ahead of time was clear and the book was well presented to make this easy to do.

- Live Virtual Training

Initially I was hesitant that this was online and not in person as I was concerned about my attention span being at home rather than in a classroom but Chris was super engaging and everything ran very smoothly. 10/10 :) Chris was amazing, well presented and deep dived into a lot of technical and managerial aspects of cyber security.

- Live Virtual Training

The trainer was excellent at exam prep. I really felt this was beneficial and I appreciated it greatly. Leigh is very experienced instructor he seems to remember everything in the book and he always uses many interesting examples while he was explaining to us. Thanks a lot Leigh. This was my second ALC course that I have done with Leigh. I have learnt a lot from him in both instances and I look forward to having another opportunity in the near future. The presenter was quite good at relating the theory to real life experience.

- Live Virtual Training

My trainer is excellent and experienced. It really helps me understand the module, which is wonderful. Course is interactive. The case study and exercises are helpful to understand the framework better.

- Live Virtual Training

Leigh did an excellent job walking us through the material and preparing us for the exams. Thanks Leigh for a challenging but engaging learning experience!

- Live Virtual Training

Neil is an exceptional trainer. His training style greatly helped my understanding of the concepts, especially when he used his previous work experience as examples. He was accommodating to all participants and was encouraging during discussions in the breakout sessions. Kudos to Neil!

I personally will need to study more for the exam, but after the two day sessions I am more confident in the ITIL 4 Foundation material and will hopefully implement my learnings in the workplace. Provided plenty of questions/scenarios and quick tips for exam.

Really liked his delivery of material.

Never put pressure on any attendee, felt very comfortable to answer questions.

- Live Virtual Training

The practitioner section of the course was very engaging and helpful.
One of the best courses I've taken. Thank you.

- Live Virtual Training

DLJ was a very knowledgeable, highly articulate and fun trainer. He has very positive energy, especially conducting a course at 1 am his local time. He also provided real-life examples which made it easier to link it to understanding the ITIL concepts

- Live Virtual Training

I'm glad I had Chris Evans facilitating this course, it made a big difference to have someone with his vast experience presenting. Also all the additional references shared left me with a nice library of resources to expand my knowledge post the course. Thanks again to Chris and team. Chris was excellent presenter with a wealth of knowledge on the subject matter. I thoroughly enjoyed the course. it was a great course that covered alot of aspects and certainly provides a good starting point to learn more about the cyber industry. Very informative Teacher, showed clearly that he had great experience and Knowledge on the subject matter.

- Live Virtual Training

Good navigation, clear and precise. The camera tool being used was informative. Neil was easy to follow and displayed a high level of experience.

- Live Virtual Training

Manisha really makes the course very relatable to the principles and theories. Her approach of using live examples to demonstrate processes and themes really helps me to digest in a logical way as well as makes this experience fun (which I did not expect). Going into breakout rooms for group activities was good. Trainer's use of iPad to draw diagrams to explain concepts before we did the readings was very helpful. Enabled me to better grasp concepts and answer the practice questions. Trainer was excellent. This was the most engaged I have felt in a course delivered completely online. Her delivery was relaxed and very professional. She seemed very knowledgeable and had a lot of valuable experiences to share as examples.

- Live Virtual Training

In terms of a learning experience, very good, engaging, content delivery changes kept it interesting. Trade off worth being able to do it at home.

- Live Virtual Training

I loved being able to do this from home, particularly with the homework requirements on top of the training day. I didn't have to lose time on travel. It made sure I was able to get reasonable breaks in, but still have time to do the additional work. Thank you Leigh - the course was fantastic, I think there was a lot of value in all of it. I also appreciate your support and encouragement (noting I am a PM in IT, so not all of us are whiny if the examples are not about IT - I actually preferred that and enjoyed the range of examples :-) ) The examples were really useful for breaking concepts down into every day applications/events/scenarios. heaps of example exams which were great. having the slides available to also write on helped with keeping on track. Leigh's energy and humor is infectious and was great for keeping us motivated - even when the group was lacking energy in the later part of the week.
Breaks were well spaced out during the day and the flow of the sessions worked really well. Especially enjoyed the Practitioner days - breaking up the chapters and working through the sample exam in pieces with immediate explanations for answers worked really well for me.

- Live Virtual Training

What an interactive training it was. I can’t wait to incorporate what I learned for a productive result.

DLJ presented the course content in an engaging and knowledgeable way, which primarily enabled me to understand and appreciate the subject matter. It was fun and engaging to learn ITIL with D LJ! Real life sample was appreciated for us to relate the topic new to us.

- Live Virtual Training

It nice to have a soft copy of the review manual so can do review on the go and not worrying bringing the book . Very clear and concise.

- Live Virtual Training

Sue was very structured in her delivery and the use of the learning materials, MIRO for group exercises and going through sample questions provided a nice balance.

- Live Virtual Training

Course was great! Really enjoyed the approach and material for MSP in a virtual setting. The use of Slido for the multiple choice questions and Miro for workshopping and group activities really helped. This has been one of the best training courses I have attended. Well laid out course material. The book arrived with the folder in time with no issues. Sue is a great trainer with expert knowledge on the MSP.

- Live Virtual Training

Rob was really engaging and a great big thinker, I loved it!!

- Live Virtual Training

I do not use ZOOM much. Great experience.

- Live Virtual Training

DLJ made the experience shine, his use of humor and real world examples really helped me understand the subjects.

- Live Virtual Training

Above expectations all around. Extremely good and convenient.

- Live Virtual Training

Well designed. Extra resources are available for the ones who want. So great!

- Live Virtual Training

David was engaging and interactive. Used his real-life experiences to bring concepts to life. Definitely could tell that he knew the subject matter in great detail.

- Live Virtual Training

DLJ was really engaging, passionate and made a dry course/material fun and relevant. He pointed out areas to be wary of for the exam. I loved his energy and the way he delivered the training!

Thanks DLJ! Keen to see more of you in future training sessions

- Live Virtual Training

Zoom worked well and was clear with sound and picture with minimal 'technical' issues. The breakout rooms worked well. I really like the Virtual Training Experience and the ease of being able to take notes during the course. it is still as easy to 'interact' as a live environment. The course went well, with Leigh doing a good job to keep us engaged.

- Live Virtual Training

Zoom features made the visual content very accessible and the tools of break out rooms were efficient. The audio was clear and precise. This was my first Live Virtual Training Course. I have attended classroom set up's previously and I would say that the Virtual experience has been surprisingly better. The content was clear and easy to follow. We did not miss out on the group exercises and having direct access to Leigh, if required. Most of my enjoyment would be largely attributed to Leigh's presentation skills and high level of experience and passion for the BA skillset. Thank you for using many analogies which made the content relatable but also practical comparisons for everyday use, both Professionally and Personally. All provided materials were functional and had purpose prior, during and I foresee the textbook as being of use in the future in my current role. Thank you to Leigh and ALC for empowering myself with more knowledge and techniques to assist our company in making sound decisions in the BA world of ConnectEast.

- Live Virtual Training

Leigh was excellent at retaining my concentration and focus which resulted in a better experience than I expected

- Live Virtual Training

Enjoyed the Kahoots tests.

- Live Virtual Training

Neil was fantastic and explained everything very well. He answered any questions thoroughly.

- Live Virtual Training

i thought the communication was excellent - all email replies were prompt. Pack arrived quickly, with plenty of time to spare & when i was told it would. Follow up phone call to confirm i had everything was thoughtful. informative, very well explained and i feel i have learnt a lot to take back to my day to day role.

- Live Virtual Training

Very well done for an online course. I really liked Neil using the doc cam next to the slide deck to talk through material and annotate slides to make a point. I found it really clarifying and easy to follow. Great course material and experience. Very communicative. The best online training course I have found in terms of communication and professionalism. ALC really try to make the online course format work and put a lot of effort into how they do things e.g. mailing Mentos out is a great touch. The ALC courses I have attended online are the best online courses I have found. ALC and their trainers are very professional and have put thought into the online training experience.

- Live Virtual Training

Every good experience with the virtual training! Nothing to complain. Thank you ALC Training for providing these virtual courses!

- Live Virtual Training

Garry is very knowledgeable with the course subjects. Very often, he would compliment the trainings with stories, analogy, etc, which can help us to understand the subjects better. He also manage to give us different perspectives on how enterprise governance works in organisation. Garry is also being very patience with us when comes to using Zoom.

- Live Virtual Training

Very engaging and exciting. I appreciate the flexibility to log in from across the globe! enjoyed the overview presentation of the entire course in a short three days. It was concise, rich in information and clear on what is important to know especially on what to expect in exam setting. I kindly request for a certificate of attendance or confirmation of CPE hours as part of my ISACA membership requirements. thank you.

- Live Virtual Training

Very detailed and great delivery.

- Live Virtual Training

Truly enjoyed the two days learning and as someone that is new and don't know about SCRUM, it's very helpful that it is an engaging class.

- Live Virtual Training

The trainer was good, time was perfectly managed, gave really good examples and was very approachable.
I would love to attend the training again with Leigh.

- Live Virtual Training

I thought Peter made the sessions interesting and kept a good pace that allowed coverage of the material, discussion and regular breaks. It worked very well for me.
Peter was fantastic! Really ensured everyone understood the content. Thanks!

- Live Virtual Training

I really enjoyed the trainers approach and the way the virtual training was delivered.

- Live Virtual Training

Les was an extremely knowledgeable lecturer.
The content, explanations and examples were well defined.

- Live Virtual Training

Kim was a brilliant host and trainer. Very calm and supportive. Guided us through the course effectively and efficiently.
Kim was an amazing trainer. She really delivered it well and made it very engaging and interactive.
Amazing course and quality training.

- Live Virtual Training

Excellent Course. Chris very knowledgeable and presented in an engaging way.
Friendly pre-course instructions and student guide.
Enjoyed meeting diverse participants online from all over Australia and NZ that contributed to interesting conversations, sharing various experience across different sectors.

- Live Virtual Training

All the way through I was really engaged, thinking, participating with a group of people who I hadn't met.
Keep doing it this way. I can't think of any improvements.

- Live Virtual Training

Peter is fantastic, his knowledge about each module is incredible.
I really enjoy his personal stories about his experiences and all the reading recommendations!
Peter's instruction was excellent.

- Live Virtual Training

Neil is a fantastic instructor. Loved the kahoots and interactivity of the course!
Neil was very patient to run through the content and explain the justification for each answer.
The course ran like clockwork and to planned timed sessions.

- Live Virtual Training

Fantastic course! I highly recommend both the course and trainer Chris Evans. The course was quite demanding with a lot of information covered, but Chris was engaging, entertaining and encouraged conversation and participation.

- Live Virtual Training

Going through practice questions as a group was good. The gamification was excellent.

- Live Virtual Training

It was great to see that attendees were on time so the session was ran smoothly without disruption & attendees were willing to share their knowledge and experience during discussion time.

Gary allocated time at the end of each day to go through QAE together as a group and I found that to be very useful.

- Live Virtual Training

I thought the course ran smoothly. I appreciated that Neil had his document camera set up to quickly show us things on paper - I found that really helpful.

- Live Virtual Training

Very professional and enjoyable

- Live Virtual Training

Communication from ALC was excellent as usual.

- Live Virtual Training

I really enjoyed this course. I found it the right mix of material for the exam as well as material for the real world. I appreciated the time Neil took to answer questions and share his extensive experiences and knowledge. I found this course very very worthwhile and applicable to me.

- Live Virtual Training

Fez was amazing. You could tell she had a lot of relevant experience and she had answers for everything that came up. Exactly what you want in a trainer.

- Live Virtual Training

Neil was able to elaborate on the ITIL concepts when asked. He is also professional, friendly and helpful. The materials provided covered significant topics and concepts to prepare us for the exam.

- Live Virtual Training

The course was fantastic. A great introduction to SCRUM with relevant real life examples and comprehensive course material. Fez was a great instructor and answered everyone's questions and encouraged class participation in the course. Student guide and pre-course instructions were very helpful and comprehensive. My course materials for this course arrived in time at my apartment due to an ALC staff member contacting me to provide my address to mail the materials to. It was a busy week at work and I appreciate the follow up phone call as without it the course materials might not have reached my apartment in time.

- Live Virtual Training

I really liked the course I feel i have learnt a lot and have some really good material to take away.
Leigh was very passionate and engaging in this course.
Best trainer/teacher I have had.

- Live Virtual Training

Could not fault the course, I felt very engaged the entire time. I feel like I have learnt so much from Michelle and really appreciate the reinforcing of key aspects within PRINCE2 to help embed into our mindset.

- Live Virtual Training

I found Leigh funny, enthusiastic and engaging.

- Live Virtual Training

Leigh was an excellent presenter and obviously very familiar with the course material

- Live Virtual Training

I had fun during the classes, DLJ certainly knows how to make the class fun and at the same time productive.
Most trainers just read the slides which can be boring to most, but DLJ's style I like it, at the same time he will tell you stories from his past experience which applies to ITIL practices.
Well done DLJ!
DLJ was inspirational. He made the course very interactive and engaging, despite the remote learning environment.
The content was fantastic and relevant to my day job. Really enjoyed the course.

- Live Virtual Training

Peter is a great trainer and provides a lot of his professional experience into the course topics. This was the most value added to the course.

- Live Virtual Training

The best part is vast amount of industry experiens
by the instructor - Gary. The practical do and don't makes all the difference.
Gary is a knowledgeable trainer who presents well and provides a constructive learning environment.
Just Brilliant course and overall experience.
For this reason, the ISO 27001 Lead Auditors course has been one of the most enjoyable and informative courses I have ever attended in my 25-year-long career. Thanks, Gary and ALC :)
Zoom was awesome for the flexibility of being able to attend the course.
I was able to manage some critical work requirements to suit around the course material and the instructors experiences and ability to provide excellent detail on ambiguous topics with his experience.
Brilliant course - great materials, really informative and very interactive even though it was done remotely.
Just Brilliant course and overall experience.

- Live Virtual Training

The materials provided were high quality and arrived early.
The sample exams were very helpful in gauging the days session and overall progress.

- Live Virtual Training

Neil is a great presenter and knows the content in great detail. Much appreciated.

- Live Virtual Training

Neil was a brilliant and very informative facilitator.
Probably one of the best of hundreds I've learned from.
He controlled the flow of the content well and adapted practical examples to content to give clear context.

- Live Virtual Training

I thought Kim did a fantastic job, she was warm and friendly while being extremely knowledgeable in the area we were studying.
I'm hopeful ALC run a Managing Portfolios course soon as I have this one on my list and know Kim also teaches this too!

- Live Virtual Training

Content was well structured and engaging.
I was extremely impressed with the trainer and the level of knowledge/ experience that the trainer had.

- Live Virtual Training

It was well organized, and Axel kept us all engaged throughout the course using his real life experiences as applications. Well done Axel!
Very well run and presented course.
Was quite fast paced, but Axel kept us all engaged throughout with exercises and his energy presence.

- Live Virtual Training

Had our reservations going into it, wanting the group training experience, but it was really, really well delivered.
Michelle is highly knowledgeable and has a very collaborative, agile training style which is conducive for efficient learning. (Disarming and comfortable)

- Live Virtual Training

Peter presented the subject with strong expertise on the subject making the learning and discussions more interesting and presenting the differences between the theory and the practice.

- Live Virtual Training

Michelle’s delivery was absolutely fantastic. Michelle was able to keep everyone engaged throughout, by delivering the content in a pragmatic approach.
Michelle enabled this through theory based learning, as well as through group exercises, whilst providing real life experiences and tip, which I thought was invaluable.
Michelle is an excellent presenter and trainer.
Michelle’s experience with the practice and in the course is evident throughout, which made for an enjoyable learning experience.
Thank you Michelle, found it very useful and looking forward to starting to apply this at work.
Michelle’s explanations and real-world examples demonstrated her thorough knowledge and experience of DSDM.
It certainly helped me to understand DSDM beyond what the Handbook alone offered.

- Live Virtual Training

Leigh was amazing and very enthusiastic. He was 10/10.
Many thanks to Leigh definitely made the virtual course bearable with all the info covered within 3 days.

- Live Virtual Training

Peter provided an excellent, engaging presentation of well-prepared content.
Peter was excellent.
Given his experience and wealth of knowledge, he made the topics so easy. Hope to come back for another training.

- Live Virtual Training

I found Neils presentation of the course very good.
He was extremely helpful & I loved the discussion around real work examples he provided.
He displayed great knowledge & was very clear & concise in his communication.

- Live Virtual Training

Excellent course for someone with minimal exposure to Cybersecurity.
A large amount of data over a compressed timeframe but I cant think of a better way to present it.

- Live Virtual Training

Amazing trainer, Robert brought a wealth of experience across the industry into a really well demonstrated training course.
Additionally Jess who supported the running of the course was great in helping make sure everything was setup and running the way it should be.

- Live Virtual Training

Very well set out and presented with key materials provided and appreciated.
Leigh was exceptionally knowledgeable.
It was an excellent opportunity to ask complex questions about the material and methods to be applied, not only to the exam but work environments and tangible skill sets.

- Live Virtual Training

Excellent trainer and willingly to guide & share tips to prepare the exam.
Chris an excellent knowledge of the subjects covered.

- Live Virtual Training

Instructor was so calm and very informative.
This is the 2nd course of Neil's I've attended. He's a brilliant trainer. Course content is well explained with lots of real world examples. Thanks Neil :-)
I would like to say Neil was an outstanding trainer. His knowledge of the subject is excellent, very open to discussion.
All the content was covered at a comfortable pace.

- Live Virtual Training

I was sceptical, but it worked really well.
Kim did an awesome job at maintaining energy, focus and attention for the 3 days.
She was very inclusive to all participants too.

- Live Virtual Training

It was a wonderful experience.
Very informative course. Keep up the good work.

- Live Virtual Training

DLJ was an awesome trainer and managed to keep the training engaging despite relatively dry course material.
Loved the interactive quizzes and anecdotes, and he was amazing at explaining the concepts!

- Live Virtual Training

It was managed excellently. Best virtual experience I have had to date.

- Live Virtual Training

Well put together and managed course.
Neil was great and very engaged with our group!

- Live Virtual Training

Learnt alot from peter I wish I can get him as trainer in other trainings in the future.

- Live Virtual Training

A very big thank you to DLJ who's been brilliant as the trainer.
He has been effective and encouraging in passing on the COBIT knowledge.
Thoroughly enjoyed the course!

- Live Virtual Training

Excellent communication and checking that everything was going smoothly.
Really good, good presentation, very clear, good information, good tips.
Amazing trainer with answering all the queries.
Gave a greater insight not only theory but with very understandable examples in real life scenario

- Live Virtual Training

Chris was 10/10. Made all course material engaging even when the subject matter was 100% not meant to be.
His real life examples to add context to topics allowed me to really be able to grasp and retain a lot of information.

- Live Virtual Training

Training sessions worked well. They were very organised and well run.
I liaised with Jackie prior to, and during the course and she was a pleasure to deal with.
All pre-course materials and communication was very well organised.
The trainer was great and the pre-course co-ordination was fantastic.

- Live Virtual Training

DLJ presented very well and clearly is an expert on the topic with plenty of relatable experience. Thoroughly enjoyed.

- Live Virtual Training

Having Chris as a trainer really made the course enjoyable, he has a wealth of practical and theory knowledge that he is willing to share with students.
It is good to challenge him with some real world experience scenarios/events to get his view and opinion.
really enjoyed the course even though I did it a second time, and I would highly recommend undertaking the course with Chris to other collegues.
Chris spent considerable time taking us through other materials/discussions as well, much more inclusive that just presenting the slides, much appreciated

- Live Virtual Training

I'd like to note that Ger is a fantastic instructor and I'd be happy to have him as my instructor again with ALC.
He is extremely knowledgeable and deli8vers the content fluidly and in as fun a way as you can get pushing through a large amount of content.
Trainer was very knowledgeable and put his best foot forward to ensure training is spaced out, interleaved with interactive activities, key concepts are reinforced - given the vast coverage required for the CISSP course. Well done Ger!
He's an asset to the company.

- Live Virtual Training

Really enjoyed the experience. Loved the addition of the Kahoot quizes.
Neil Broadhead is a great trainer who set an appropriate pace, gave ample opportunity for questions, explained things well using interesting and relevant examples.
Would definitely recommend him as a trainer.
Loved the Kahoot quiz very well organised.
It felt great to receive physical copies of the material.
I liked how the instructor didn't pressure us to engage in discussion.
We knew there was an opportunity to be heard if needed but never made us feel uncomfortable to discuss things.

- Live Virtual Training

DLJ done a really good job at helping us understand ITIL by relating it to real life situation.

- Live Virtual Training

Michelle did a great job, very engaging, thorough and clear.
Michelle Zgalin was really good. Course materials were good.
The materials provided were very professional. Also the sticky notes, pens, notebook etc came in very handy.
Michelle was a superb trainer.
She got on with it, she was very thorough and no question or answer was "wrong" and explained each.
Michelle kept a good flow of course theory.
Overall I really enjoyed the course and learnt so much. Highly recommend to others.

- Live Virtual Training

All good lots of advise and where to find information.
Love vertual training as it is more convenient than traveling to a course.
Well paced, good trainer was knowledgeable and made the session comfortable while keeping relevant.
The stories that put the theory in context were excellent
The course made me feel comfortably set up for a successful exam.

- Live Virtual Training

Thank you Michelle, you are a patient, friendly, encouraging and effective instructor.
Michelle was an excellent trainer.
She used great anecdotes to explain how the content could be applied in real life, including what not to do.
She was great at maintaining her energy through long days of course delivery and showed a strong understanding of the course content and its application.

- Live Virtual Training

Ferzeen was a fantastic trainer.
Excellent trainer.
The pace was really good and kept me engaged the entire time (which is usually quite hard to do as I struggle to focus for long periods of time).
The trainer was also incredibly knowledgeable and was able to answer all our questions easily.

- Live Virtual Training

Neil did a great job of making the material interesting and personable.
His experience, wisdom and presentations skills made for a compelling and fun learning experience. He did ALC, ITIL4 and himself proud.
Neil did a great job of making the material interesting and personable.
His experience, wisdom and presentations skills made for a compelling and fun learning experience. He did ALC, ITIL4 and himself proud.

- Live Virtual Training

Very informative. So many concepts i have learned. Big thanks to trainer.
Great trainer who shared about his experiences and integrate actual real life scenarios with the learning knowledge.

- Live Virtual Training

DLJ did a great job of leading this virtual class as you would an in-person class.
It can be very easy for virtual classes to be unengaging and exhausting but DLJ did great.
Very engaging and a wealth of knowledge, I could learn so much from him!
I really want to emphasize how good DLJ is at this.
He is a wealth of knowledge with so much to share, I cant believe we packed so much information into a 2 day course. He has a way of teaching that doesn't feel like you're studying. I would definitely sign up for more courses with he, specifically.
ALC did a great job of all the pre course instructions, the emails and phone calls and prompt shipping of our course materials.
I'm very happy with the way this was run from start to finish.

- Live Virtual Training

This live training experience is really good with the amazing trainer. A perfect way to enhance the knowledge.

- Live Virtual Training

DLJ Kept the course interesting and maintained a good pace.

- Live Virtual Training

Fantastic communications and resource package.

- Live Virtual Training

Very impressed with how engaging Leigh is, enjoyed his story telling and how he connected stories to the participants.
He managed the pace very well and has awesome skills and technique.

- Live Virtual Training

Neil is very engaging and very very knowledgeable and professional.
He explained the materials well and easy to understand.
Love to take another ITIL 4 course with Neil.
Neil's accommodating, has a wide experience to share and really focused on helping us learn and achieve our objective - to achieve our certification.

- Live Virtual Training

Great Trainer. It is not easy to stay energetic at odd times of the day! And has good sense of humor :-)
The variety in presentation, break out sessions, quizzes and student participation helped sustain my focus on the content.
Thanks DLJ usually my class notes are covered in doodling.
I actually enjoyed the training. My previous training was in a classroom environment and I often lost focus.
I give DLJ 10 points for getting me through the content.
I am more confident in my understanding and plan to do more training in ITIL.
The pace and variety kept me focused.
I write to retain knowledge while listening, as I am a visual spatial learner. The material had plenty of room for notes, great diagrams, were clear and easy to follow.

- Live Virtual Training

IT4Great course that covered off a lot in a short space of time. Well paced and a nice variety of theory and practice.

- Live Virtual Training

A great idea sending the student guide out in advance, gave me a chance to skim through it and prepare and I used the materials - book, pen, etc provided, thank you!
I think it was really well done and I'd easily recommend ALC to others interested in the ITIL4 foundation course.

- Live Virtual Training

Neil was excellent. This was my first ILT course done virtually and he did a great job of keeping us engaged and enthused.
He is clearly very knowledgeable in ITIL and was able to provide great examples of application of ITIL.

- Live Virtual Training

Chris is extremely knowledgeable and was keen to share his knowledge and experience. It was invaluable to learn from his experiences.
Thank you again.

- Live Virtual Training

I really enjoyed this course. It was a small class, which made it easier to engage and ask questions.
Very thorough communications process, which I thought was great.
I really enjoyed this course. Neil is very knowledgeable and was very helpful answering questions.
Really great to be able to have a small group in the training.

- Live Virtual Training

Further, Fez did well to provide us with opportunities to get to know one another. Was a conducive learning environment.
Fez continued the strong quality I expected from ALC.
After my previous experience with DSDM AgilePM training (which was amazing).
This course and training continued that tradition - I have no doubt that I will do well on the certification exam, and that I will have an excellent future with a firm foundation thanks to her efforts and teaching.
Fez maintained a high level of energy which is hard to do in a virtual environment. Excellent.
Fez was great! Very thorough in the content she covered and always ensured questions were answered.

- Live Virtual Training

Ferzeen is an excellent trainer. Her delivery is very fluid and effortlessly caters to the need and pace of the participants.
She is able to answer all questions with clear explanations, which says a lot about her expertise in the field.
I would rate her credibility as a PSM trainer to be top-notch.
Fez provided an enjoyable and worthwhile learning experience.
I have finished it feeling far more confident in my new role as Scrum Master, and have a page of ideas that I want to implement over time.

- Live Virtual Training

It was good to have an initial host each day, Stephanie, and a passionate presenter, Axel.
The tools of Zoom, Miro, other break-out rooms and the ability to follow along in the course material as the presenter proceeded through the course were great.
The presenter managed feedback well with the use of zoom hand gestures.
The group exercises were great in understanding the building blocks.
Each session of around 1 hour 15 minutes followed by a short tea break or longer lunch break were well managed.
The course was over 4 days and a lot of content was covered. With the amount of material the course I think was balanced and flowed well.

- Live Virtual Training

Really good integration with Breakout rooms.
Another great course run by Neil. He was insightful , very help and entertaining.
Neil was fantastic.
A wealth of knowledge in ITIL
Especially helpful was information pertaining to good ways of remembering some of the more tricky content.
Loved the interactive quizzes and collaborative sessions with the segregated rooms.
Makes it pretty fun to learn and gets you thinking.

- Live Virtual Training

Chris - very informative and experienceD guy, love his energy and sharing throughout.
Everything was GREAT, the pace of delivery, the content (not too heavy). Overall, happy and satisfied!

- Live Virtual Training

Neil Broadhead demonstrated expert knowledge of ITIL and had stories to add which helped me put the theories into context.
He was clear, considerate and spoke at a pace and with an intonation that was easy to listen to and follow.
Having Neil facilitate this course for us has put all us participants at a good advantage.
Uma was delightful too and her appearance each morning increased our feeling of being welcome and taken care of.
Uma arranged for my course book to be sent and it arrived literally the next day! Really good!
Thank you again Neil and Uma

- Live Virtual Training

The slides were great and it was easy to follow.

- Live Virtual Training

Very good experience over all!
It was a pleasure to meet Peter Nikitser again, a very good trainer indeed!

- Live Virtual Training

I've done a number of online courses and this was by far the best.
I think Mike did a great job of keeping the course interesting and having exercises that kept everyone engaged. Thanks very much.

- Live Virtual Training

Great to have a course send physical material out ahead of the course.

- Live Virtual Training

Great experience and course! Loved the Kahoot's!
DLJ was a great trainer with in-depth knowledge.

- Live Virtual Training

Great facilitator and really helped with the confidence to succeed and pass the exam.

- Live Virtual Training

Personally I preferred face to face learning but my first 3 day virtual experience has now changed my mind.
Having people from different cities/ country helped share experience and ideas.

- Live Virtual Training

Was a very enjoyable course, well organised and well paced.
Enjoyed the kahoot quizzes at the end of each couple of sections.
Keep doing what you are doing. Was brilliantly delivered and very well organised and fun.
Neil was fantastic. A master at delivery online training.
The best online training experience to date. Thank you!

- Live Virtual Training

Love my teacher DLJ thank you!
Really enjoyed the course.
Instructor made a very dry subject an enjoyable learning experience.
Shared real world experience, not just the theory.
Have done a number of virtual training sessions, which have so far not worked well, for me. I found this course was much better than what I have previously experienced.
Well organised. Everything worked and turned up as per the grand design.

- Live Virtual Training

The course content and trainer's experience made this course really worthwhile.
3 day duration works perfectly well considering there a lot of discuss for better understanding.
Thanks for amazing content.

- Live Virtual Training

Peter does a great job of keeping the course interesting and explains the concepts well to make it easy to understand

- Live Virtual Training

I found it really engaging, which I have found challenging in other online settings.
Very thorough.
Lots and lots of communication.
Loved the course materials pack that was provided.
I thought the mentos was a really nice touch.

- Live Virtual Training

Sue was well paced, knowledgeable & quickly understood the groups strengths & would reflect on areas of concern.
Collaboration across the group was great with different experiences.
Very good and best I have received.
Really appreciate the welcome card and the stationary items which was a great touch.
The support received via Jess re the materials and that was also fantastic and really appreciated.
Good support from ALC at the start of every day.
Sue was amazing. She really knew her stuff and was able to engage and track the progress of everyone in the class.
She actively listened to everyone, was very inclusive, and was able to explain any questions or complex components of the course.

- Live Virtual Training

David is very talented at presenting the course materials and his wits makes it more enjoyable than the hundreds of pages from the course books alone.
He absolutely should be commended

- Live Virtual Training

Excellent, knowledgeable instructor, who is fair and always available to answer questions. Lots of content.

- Live Virtual Training

Kim is a very exceptional teacher.
She made what could have been a very dry topic into an engaging and interesting class.
I particularly appreciated the presentation, examples and questions and answers which made the material more applicable and easier to digest.
Her enthusiasm definitely made the class more engaging despite most people having the cameras off which is not small feat.
She clearly knows her stuff and it was blast having her as a teacher!
The trainer was extremely experienced

- Live Virtual Training

DLJ was fantastic. Highly knowledgeable and engaging. Great personality the kept the content interesting and the team engaged.

- Live Virtual Training

This was the only virtual course I've completed recently where the trainer managed to keep everyone engaged - I also managed to absorb and retain the information.
Great course, I think all of us involved got a lot out of it.
Very interactive and good accommodation of practice exams.
Neil is an awesome trainer and presenter. Will highly recommend ALC to colleagues, family and friends.

- Live Virtual Training

This course was most enjoyable and informative when interactions between students and the instructor were encouraged.
The instructor had excellent industry knowledge and experience, which could flow seamlessly into the course material.
Chris Evans was very knowledgeable and helpful.
I have learnt quite a lot this week and feel like this course will continue to help me in my current career in Cyber Security.
Was great, I've never done a course virtually before and it was run very well.
With the understanding that this is usually an on site course, the translation to an online environment (breakout rooms etc.) was handled exceptionally well.

- Live Virtual Training

Kim was excellent, I was engaged the whole time and she made it easy to learn!

- Live Virtual Training

The break out room activities were effective in both a user experience and learning experience sense

- Live Virtual Training

Neil is an extremely engaging and knowledgeable trainer. Clearly explained the complex theory concepts and excellently explored their practical application. Really enjoyed his use of diagrams and stories to provide in-depth explanations in understandable context.
Thank you Neil!!

- Live Virtual Training

Connection to Zoom was great.
The setup of the trainer was very professional both visual and audio.
Content sharing was spotless, cannot fault how it was presented or the content presented.
I was unsure about virtual training VS in person and I can say that it made no difference to the sharing of content and knowledge from the trainer to the student.
Student guide material was professionally created and printed.
Customization of the content to help with the learning process is unique and really appreciated, it shows that significant time was spent on how to best deliver the content to the students.
Axel is a very professional and competent trainer, I cannot fault how the course was provided,
I will recommend to anyone that needs a TOGAF course to deal with ALC and Axel.

- Live Virtual Training

Jess was awesome - was great to have her set us up in the mornings with such a happy helpful vibe.
Michelle is very knowledgeable, helpful and patient. Thank you!

- Live Virtual Training

Chris was very knowledgeable and informative. He elaborated on the slide content well. Course was well paced. The exercises don't transfer as well to the virtual world.
Overall an excellent course and well presented.

- Live Virtual Training

Personally I think this format is better than in person, I learnt a lot more and was more comfortable. The small class as well was good.
Great preparation and care in the lead up to the course. Very friendly and approachable.
Great course materials especially the binder book.
Amazing teacher, she engages the team and makes you think. I like how Michelle does not give you the answer without thinking.
Well explained, scenarios helped with the theory.
The delivery of the content was at an excellent standard.

- Live Virtual Training

Love the supporting materials and template examples.
Very practical course, highly recommended!

- Live Virtual Training

I had a great overall experience! Very helpful.

- Live Virtual Training

As always, Neil was a great trainer.

- Live Virtual Training

DLJ was a fantastic trainer, very engaging and interactive and extremely knowledgeable as well.
DLJ was very personable and insightful, which made the ITIL material much more tolerable to learn.
DJL was enthusiastic and applied lots of real life scenarios.
DLJ was awesome, great examples and anecdotes - thank you!

- Live Virtual Training

Great work Gary, I loved how you let the disscussion run, and get people talking - it is always the difference.

- Live Virtual Training

Overall, a good course and having a good trainer helped.

- Live Virtual Training

This is my third course with ALC. Highly recommended.

- Live Virtual Training

Neil communicated clearly so very easy to understand.
He's highly engaging and willing to help so helped make the class fun and open.
Took his time in answering the questions and treated everyone with kindness and respect.
Neil was an effective Trainer.
He's clearly very knowledgeable and passionate about ITIL.

- Live Virtual Training

Gary is a great Trainer and offers insightful comparisons to real world examples.

- Live Virtual Training

Excellent trainer delivery on the course materials over the 2 days.

- Live Virtual Training

Neil was a great presenter and turned a very dry topic into something that became enjoyable :)

- Live Virtual Training

Leigh is an engaging, knowledgeable and patient trainer. He has a great arsenal of props and examples to illustrate PRINCE2 content. Leigh created an environment where the group felt comfortable with contributing, participating and asking questions, as close as possible to a face-to-face course

- Live Virtual Training

I really enjoyed the opportunity to use PRINCE2 in a real life scenario. I also appreciated the trainer going over the sample exam questions together, discussing the rationale and adding more examples to consolidate understanding of the content.

- Live Virtual Training

Leigh was a very enthusiasitic trainer full of energy.

- Live Virtual Training

Very engaging, with plenty of short anecdotes.

- Live Virtual Training

Chris was absolutely terrific! Highly engaged over the whole week providing lots of examples and references. It made my introduction to the industry highly enjoyable and super interesting. Thanks Chris!

- Live Virtual Training

Such a great overall experience, especially being online. I loved the stationery and treats as well. Thank you.

- Live Virtual Training

Fez is a tremendous trainer, with great insight and knowledge.

- Live Virtual Training

I enjoyed how interactive the experience was, with much of the learning being completed via conversations rather than lectures.

- Live Virtual Training

Fez was excellent. She is clearly a passionate SCRUM Master with lots of experience and she was very engaging during our training.

- Live Virtual Training

Have really enjoyed the style of learning. I would say the most beneficial part is the quizzes after each section as it allows you to test your knowledge (and be surprised when you thought you knew something but actually don't!).

- Live Virtual Training

My first time, everything went very well. Well organised, use of technology was great- Zoom and Kahut. Registration process was very smooth. Updates were great, very well organised admin team.

- Live Virtual Training

Thank you for leveraging: 1. Kahoot for quizzes 2. Live camera whiteboard for live demonstration of examples 3. Zoom break out rooms for small group activities. The above provided for a more interactive virtual classroom experience..

- Live Virtual Training

Fantastic course and one of the best delivered virtually that i've attended! Neil did a great job of engaging the group and used his real life experiences (and stories!) to bring to life the content.

- Live Virtual Training

Neil was very clear in his communication and when he moved away from ITIL content, ie I'm going to tell you a story
Like the way he drew diagrams to mix it up
Kept us engaged through different quiz techniques, ie write down, Kahoots and fill in the blanks with verbal answers
Loved having the hard copy and the stickies and highlighters. It meant I could draw all over the notes, highlight and use stickers to help embed my learning
It was very well delivered with high engagement for what could be quite dry content
Neil's background and knowledge was exceptional
I feel a lot more comfortable now having done quite a few quizes and will continue to do more prior to the exam

- Live Virtual Training

Kim is a terrific facilitator, very experienced and gave us lots of opportunities to engage with her and the group. I'm looking forward to applying what I have learned in this course in the workplace.
Was also nice to have Deb be with us at the start of each day to check in and see if we needed anything from an admin perspective - a really well run course.
Very high quality support materials. The postit notes and highlighters were very helpful I used them a lot of the time throughout the training, and the binder with the slides, paper-based sample exam and the manual are all of a very high quality that I will refer to for years to come - helped make the training easier - thank you.
Thank you for a really well put together and delivered course.

- Live Virtual Training

Thank you for a great course. Great presentation sytle with lots of opportunities to ask questions and talk about examples. An essential and practical course for me professionally.

- Live Virtual Training

Very knowledge instructor with great examples and practical knowledge.
Great foundation to start building on.

- Live Virtual Training

Garry was great, good examples and addressed our learning objectives

- Live Virtual Training

The course was well run and enjoyable and ALC is a good training provider. Well done!

- Live Virtual Training

It was very well conducted and Gary had put so much effort to make the training sessions very interesting and shared lots of personal experience which was very helpful and engaging.

- Live Virtual Training

Michelle was incredibly knowledgeable, engaging and competent.
She was honest when answers were worded strangely, and I never felt uncomfortable asking questions!
Michelle was supportive of my internet issues which prevented me from being able to have my camera on for large portions at a time, and delivered a fun and engaging course.
Could not have asked for a better trainer.

- Live Virtual Training

Michelle was incredibly knowledgeable, engaging and competent.
She was honest when answers were worded strangely, and I never felt uncomfortable asking questions!
Michelle was supportive of my internet issues which prevented me from being able to have my camera on for large portions at a time, and delivered a fun and engaging course.
Could not have asked for a better trainer.

Michelle Zgalin - Live Virtual Training

Kim was incredible trainer, engaging and made things easy to understand.
Kim made herself available to be contacted for help and I genuinely felt as though she was happy to be contacted.
All my dealings leading up to and during my study have been exceptional. Prompt email responses and availability via phone.

Kim Riordan - Live Virtual Training

Good course with a lot of resources. Practical exercises to stimulate thinking and acting can increase its understanding and efficacy.

Chris Evans - Live Virtual Training

I think Leigh as a facilitator is quite adept and knowledgeable.

Leigh Harris - Live Virtual Training

Leigh was an amazing teacher and made the virtual experience better.
Very engaging, clear and able to discuss content at the right pace and prepare us fully .

Leigh Harris - Live Virtual Training

Peter did a great job presenting deep concepts in plain, readily absorbed language.
The vast first hand experience brought theory to life.

Peter Nikitser - Live Virtual Training

A great 1 day general training course for any one in IT - either new to IT (introduced to new terms etc.) or who has been around for a while (a good refresher).
Well put together Peter. Good to see some examples of good practice templates.

Peter Nikitser - Live Virtual Training

Really great facilitator who was very knowledgeable and most importantly engaging.
Michelle also focused on practical aspects and teaching how to use the resource and use logic to better understand content (really helpful considering the detail and just sheer volume of content).
Guides were very helpful and communication was clear

Michelle Zgalin - Live Virtual Training

This is my second course through ALC and with Michelle as my trainer.
I cannot speak highly enough of Michelle, and how she gets across complex methodologies in such a tight timeframe, I highly recommend ALC courses to all my colleagues.
Thank you again for a fantastic course.

Michelle Zgalin - Live Virtual Training

Peter's sharing of used case scenarios including insights coming from mates have helped in keeping the class interactive even if it was virtual.

Peter Nikitser - Live Virtual Training

In a way, it felt like a face to face experience even it was remote.

Peter Nikitser - Live Virtual Training

Those varied experiences & reference materials/ links added value and made the sessions interesting.

Peter Nikitser - Live Virtual Training

This is my 2nd time with ALC and you guys continue to deliver. Thank you. Will work on my next cert - CISP or CCSP.
Also want to cite great service from Charisse who was quick to respond to my queries -- helped me set up / payment options etc. Thank you Charisse!

Peter Nikitser - Live Virtual Training

Excellent content and delivered very well.
Leigh provided an excellent learning experience that allowed me to absorb a surprising level of information over the entire 3 days.

Leigh Harris - Live Virtual Training

Peter was an excellent instructor, and the highlight of the course. He clearly contextualised course concepts and applied his experience to the content of each slide to convey practical cases of use.

Peter Nikitser - Live Virtual Training

Having such a knowledgable instructor teaching the course was the main reason I decided to go through ALC.
Overall, I found the course to be excellent. I'll be looking to register for more ALC courses in the very near future.

Peter Nikitser - Live Virtual Training

Thanks Rob!! I learnt a lot and am feeling motivated to dig into some more reading and how I can improve my work processes.

Rob England - Live Virtual Training

This was a good course to get an overview and broad understanding of what DevOps aspires to.
Rob provides valuable insight and depth to the topics covered but it is hard being talked at over 3 days to stay focussed.
The quiz's were good and more interactive things would assist perhaps in keeping us focused.
Thanks Rob I enjoyed it

Rob England - Live Virtual Training

I found the course to be really good and covered a broad range of topics, the instructor gave lots of good personal insight into the topics which helped drive a lot of points home or prove the relevance.
I would be keen to look at following up with the Devops engineering course.

Rob England - Live Virtual Training

The virtual training was awesome! Being able to collaborate with the other attendees in general and being able to transition into break out rooms when required was fantastic. Hands down the best online training course I have attended is a long time. Access to the student guide and open assessment was very helpful. I was able to prep for the course and see where my knowledge of the Scrum Master processes were at prior to the course.

Ferzeen Anis - Live Virtual Training

I am extremely impressed with this course. Ferzeen is amazing! Her level of knowledge and ability to explain everything in easy to understand terms and scenario's was fantastic.
I felt like I was engaged the whole time which is not something that I can say for other courses I have attended.
I have already stated to my Manager that if there is anyone else who wishes to take the PSM Course within our business unit, then this course is on the top of the list.

Ferzeen Anis - Live Virtual Training

Great mix or theory and practical work, Ferzeen was able to keep great engagement over thew two days

Ferzeen Anis - Live Virtual Training

I loved it. I realise virtual training isn't great for everyone, but I found it easier to focus being in my own environment. Could be the introvert and reflector in me :)
Kim was awesome! Very engaging and shared plenty of real-life experiences that directly related to the material. Really great course.

Kim Riordan - Live Virtual Training

Fantastic to be able to achieve the training without the burden of travelling. Enjoyed the time away from the office to focus on the training!
Leigh did an excellent job of making the content relatable and interesting. His pace was good and he managed the virtual environment well.

Leigh Harris - Live Virtual Training

Very engaging experience, feels as if we are in a room together albeit virtually.
Having had numerous virtual trainings in my career, I can whole heartedly say that this has been at far the best one yet.
Jes Irving as a host in the mornings made us feel comfortable, relaxed and made the mornings less gloomy as is with some training sessions where the mind is not yet awake so to speak :-).
Excellent staff, trainer was amazingly experienced and knowledgeable, and I always say give credit where credit is due and well done! Really enjoyed it.

Axel Dancoisne - Live Virtual Training

Axel pulled out all the stops to ensure a dry topic was kept fun. A very hard thing to do.
I love the cute extras of the stationary pack and the mentos.

Axel Dancoisne - Live Virtual Training

The trainer was very knowlegable, it was delivered in a very professional manner with lots of industry experiece shared to make thigs exciting.

Les Bell - Live Virtual Training

Thank you very much for arranging the course material to me on the next day immediately after registering. Excellent!
I choose ALC by seeing a statement on your website "Learn from the best", and indeed I experienced the same by listening to Les Bell for CISSP course. Awesome!
Les Bell - wow, what an energy (consistent throughout the day), presentation skills and knowledge.

Les Bell - Live Virtual Training

Very convenient, much easier than in-person to attend.

Les Bell - Live Virtual Training

Really good idea to save on commute time.

Chris Evans - Live Virtual Training

Chris is a fantastic instructor! His breadth of knowledge and experience definitely added flavour to the course material.

Chris Evans - Live Virtual Training

Kudos to the ALC Team for delivering/ facilitating a world-class Agile Project Management Training.
The hands-on approach and guidance provided in tackling the exam practice questions was value-adding to the participants.

Michelle Zgalin - Live Virtual Training

I really was impressed with the testing standards, I like the fact everyone was working on different papers, I think the course really develops your skillset :)

Michelle Zgalin - Live Virtual Training

Live virtual training experience provides more flexibility than classroom training.

Gary Gaskell - Live Virtual Training

Neil was fantastic, really engaging and helpful. Always checked in, regularly clarifying more complicated concepts and providing real world examples to help contextualize.

Neil Broadhead - Live Virtual Training

I studied the guide and pre-course instructions before the live training and it really helped give me a strong ground-work for the type of training Neil provided.

Neil Broadhead - Live Virtual Training

Kim was a great trainer. She provided valuable insights on how to apply the theory in our organisations.

Kim Riordan - Live Virtual Training

Thank you Peter for the informative and fun learning.
Peter is very knowledgeable and answered questions that was outside of the course knowledge.

Peter Nikitser - Live Virtual Training

I don't normally like virtual training but this was very good.

Peter Kemp - Live Virtual Training

The stories and experiential anecdotes were great to hear alongside the material.
It helped the content stick.

Peter Kemp - Live Virtual Training

Thanks, Peter. the course was really great!

Peter Kemp - Live Virtual Training

Peter was great and really passionate about his topic with loads of experience

Peter Kemp - Live Virtual Training

I will be recommending to others at Rio Tinto.

Leigh Harris - Live Virtual Training

High quality material and the pens and markers are a nice touch.

Chris Evans - Live Virtual Training

Manisha's approach and delivery was awesome. Engaging all members of the team throughout the course.
The use of real life situations from her experience and ours brought it all to life seamlessly.

Manisha Agarwal - Live Virtual Training

Overall course was good, Manisha's method of teaching was great and allowed it to be more relatable between theory and real-world applications.

Manisha Agarwal - Live Virtual Training

LVT - Best way to train.
Loved the highligher pens and notes, came in super handy.

Peter Nikitser - Live Virtual Training

It was my first virtual training experience and I was very pleasantly surprised at how effective it was as an experience.

Peter Nikitser - Live Virtual Training

LVT - It is really good as you see everybody's faces all of the time.
Not having to commute, so really good use of time.

Michelle Zgalin - Live Virtual Training

The Trainer made it an excellent course.
The guide and instructions were very clear.

Michelle Zgalin - Live Virtual Training

Michelle did a great job of keeping us engaged, getting through the content and answering questions throughout.

Michelle Zgalin - Live Virtual Training

The discussions were great.
Helped understand how we might move in the right direction, and how to overcome some of the challenges we face in our organisation

Rob England - Live Virtual Training

Michelle was amazing and really helpful and understanding throughout the course, lovely to have had her as our trainer.
Thanks again!

Michelle Zgalin - Live Virtual Training

Michelle had a thorough understanding of the course content and was able to adapt it to our scenario and answer all our questions

Michelle Zgalin - Live Virtual Training

Michelle made the course material relevant to our organisation which made it easier to grasp. She was excellent in not only explaining the concepts but putting them into context, providing examples and answering our questions. Her approachable style and vast knowledge have made this course enjoyable and very beneficial for our team.

Michelle Zgalin - Live Virtual Training

For an online course that was engaging. I do like Neil's approach and example. He make the session enjoyable.

Neil Broadhead - Live Virtual Training

All the practical elements of the course were excellent - the material, the trainer etc.

Neil Broadhead - Live Virtual Training

Kim was clear, concise and patient. Kim took the time to ensure I understood her response to any of my questions.

Kim Riordan - Live Virtual Training

Leigh was happy to accommodate questions directly relevant to my current role in Enterprise Architecture which was a nice value add.
He presented things in an easy and relatable way. Thanks

Leigh Harris - Live Virtual Training

Excellent trainer - really managed to keep me fully engaged across the multiple, long training days - not an easy thing to do considering the density of the material involved.

Leigh Harris - Live Virtual Training

Leigh was excellent, absolutely knows his game. So thankful he did my introduction to TOGAF.

Leigh Harris - Live Virtual Training

Keep up such a high standard of delivering a virtual course. Very knowledgeable and such an outstanding trainer.
This is one of the most organised training courses I have attended so far. Thank you, Michelle for patiently answering our questions.

Michelle Zgalin - Live Virtual Training

Our approach of, in a training room with all participants and the trainer online worked amazingly.
Michelle approach of tailoring the course to suit our group and organisation was appreciated and assisted in learning.
I would recommended this course in this format and with Michelle to any staff member.

Michelle Zgalin - Live Virtual Training

Thank you so much Leigh and ALC.
From booking into the course to finishing the course, everything/one was clear and informative. Loved the real life examples.

Leigh Harris - Live Virtual Training

Leigh was a great trainer, very engaging and provided easy to understand examples.
I also loved talking through the rationale of why answers were correct/incorrect and learnt alot approaching the course this way.

Leigh Harris - Live Virtual Training

Leigh was one of the best trainers I have had since working in the Public Service for 12 years.
He provided many examples in 'everyday life' in order to understand the content.
He was also very knowledgeable and had hands on experience which helps when delivering the training.
He made it enjoyable and realistic as to how to approach everything including how to prepare for the exams.
He is one trainer that I will be recommending for colleagues to try and have him for any training that they do with ALC.

Leigh Harris - Live Virtual Training

Was fabulous - Peter engaged us thoroughly by bringing us into the training.

Peter Nikitser - Live Virtual Training

Axel was a great trainer and made the entire experience enjoyable and fun.
Trainer Axel was great.

Axel Dancoisne - Live Virtual Training

I appreciated Peter's extensive knowledge, his examples, providing useful extra resources to look at.

Peter Nikitser - Live Virtual Training

Peter is very knowledgeable and very engaging.
He shared his vast knowledge and there is quite a lot of good discussion among the participant sharing their own views.

Peter Nikitser - Live Virtual Training

Clear delivery in his presentation with real life examples. The material also summarised the long and detail content in the book.

Peter Nikitser - Live Virtual Training

Having previously completed 2 certifications face to face in the past, the online experience was more useful to take notes.
Peter made the online experience entertaining, very interactive and enjoyable.

Peter Nikitser - Live Virtual Training

Peter Nikitser was exceptional and I greatly valued his experience, expertise and good humour throughout.
His rational advice, particularly around the exam technique and question style is invaluable for study preparation.

Peter Nikitser - Live Virtual Training

Peter was great, very informative and happy to discuss potential issues with course content.

Peter Nikitser - Live Virtual Training

Great discussions between Peter and Trainee's.

Peter Nikitser - Live Virtual Training

Instructor has vast experience and expertise, I learned a lot from him.
Aside from the theoretical lessons, he share real-life examples which made it easier to understand the theories.

Peter Nikitser - Live Virtual Training

The course was more enjoyable than expected.

Peter Nikitser - Live Virtual Training

Lots of real life examples were discussed which made it easier to understand and see applications in my work place.

Kim Riordan - Live Virtual Training

Having the course material delivered prior to the event was amazing and the regular email updates and calls from Charisse were fantastic.

Kim Riordan - Live Virtual Training

Kim was a fantastic trainer and the remote experience worked well with our small group size, there was lots of open collaboration and ample time to share experiences.

Kim Riordan - Live Virtual Training

Les was an excellent and entertaining trainer. I enjoyed the week.

Les Bell - Live Virtual Training

Chris is highly experienced, great connection with students a valuable instructor passing on great information

Chris Evans - Live Virtual Training

The virtual training was perfect and is now my preferred method.
Chris is a wealth of knowledge and his way of conveying the content was perfect.

Chris Evans - Live Virtual Training

Course material was good and concise and easy to follow. All the handouts were of assistance in floowing and good for review purposes.
Excellent quality - contained everything required and the highlighters and tabs were a nice bonus.
Very professional delivery - glad I chose ALC.

Michelle Zgalin - Live Virtual Training

Peter was extremely knowledgeable and experienced which made the training experience enjoyable.

Peter Nikitser - Live Virtual Training

Great trainer, humourous and engaging with sharing of personal examples to help set context/application for a beginner, games fun/interactive too

David Llewellyn Jones - Live Virtual Training

Neil is great. Really fantastic teacher

Neil Broadhead - Live Virtual Training

I loved the use of the Miro board to keep us engaged in the training and loved how Fez kept us engaged by encouraging us to participate.
Ferzeen was an fantastic teacher, easy to understand and follow where there was no question that wasn't met with either an answer there and then or followed up with.
Felt we were in very well hands.

Ferzeen Anis - Live Virtual Training

Garry is every engaging, knowledgeable and experienced. It was a pleasure attending the course.
Experience of Trainer was useful to have context and lots of real world cases

Garry Barnes - Live Virtual Training

Axel is a great and energetic facilitator that made it easy to stay engaged and follow the course material.
I passed the exam with flying colours and put a lot of that down to how well the training set me up for success

Axel Dancoisne - Live Virtual Training

Simple and informative. Course materials are very detailed yet easy enough to understand.
Neil is an amazing trainer. I have now attended 2 trainings with ALC both of which were run by Neil and he is simply awesome and amazing.
He interacts with the audience and ensures that all questions and queries are addressed. He also sets up kahoot quiz which helps me understand the concepts better. His experience clearly shows during the sessions and the way he conducts the training which is highly positive, professional and motivating. "Thank you Neil, you are a legend."

Neil Broadhead - Live Virtual Training

DLJ was a fantastic and engaging trainer. Given the complexity of the topic - his knowledge and ability to share this was impressive.
Best student guide i've ever received - very impressed.

David Llewellyn Jones - Live Virtual Training

I personally enjoyed this training and would like to recommend within my contacts going forward.

David Llewellyn Jones - Live Virtual Training

Overall - excellent.
Really handy to get printed copies of the material and getting the additional materials (notebook and highlighters) was a very nice thought.

David Llewellyn Jones - Live Virtual Training

Very well organised training program right from the enrollment to the finish. Course content is highly engaging and covered all aspects of the course.

Neil Broadhead - Live Virtual Training

Neil was very helpful and delivered the training extremely well.

Neil Broadhead - Live Virtual Training

Overall, Extremely happy with the course and ALC, thank you very much.
Instructions were clear and training materials were well received.

Neil Broadhead - Live Virtual Training

Was terrific. Can't compliment Neil enough, does a great job at explaining a lot of content in an easy to understand way.

Neil Broadhead - Live Virtual Training

Leigh Harris the trainer made the course entertaining and easy to understand especially the harder concepts. Unlike other trainers I've experienced he doesnt just read word for word from the slide deck in a mono voice. His anecdotes and animated teaching style really did make the experience engaging to the point where I was hearing his voice during the exams when using his tips.

Leigh Harris - Live Virtual Training

If I get to do MSP this year, I hope to get Leigh for that too. Thanks ALC for this experience.

Leigh Harris - Live Virtual Training

Great course, great company. There are cheaper run courses by others out there, but I come back to ALC for training because of the quality of teaching and materials.

Leigh Harris - Live Virtual Training

Leigh was excellent, making a course actually fun to study. Which usually doesn't happen that often.

Leigh Harris - Live Virtual Training

Trainer was good and gave useful examples that could be used in real life.
Didn't focus just on how to pass the exam which I have experienced previously.

Leigh Harris - Live Virtual Training

Really well conducted and structured by Michelle. Guide is easy to follow and textbook is excellent. Big thanks to everyone involved. everything was great.

Michelle Zgalin - Live Virtual Training

Was very impressed with the knowledge and skills of the Trainer. A lot of content to go through and a long time, but her energy and knowledge made it really engaging from start to finish.

Michelle Zgalin - Live Virtual Training

was good at pinpointing material and explaining the different components of ITIL based organisational structures for delivery.

Neil Broadhead - Live Virtual Training

Peter was a great instructor who was extremely thorough with his explanations of concepts, and was patient while re-explaining certain topics

Peter Nikitser - Live Virtual Training

the zoom experience was good. As mentioned below, I really liked the printed book that was sent which had the slides in plus lots of space to write - this helped ensure I wasn't looking at the screen all day. The experience was way better than I expected. I was disappointed not to get an in-person delivery option (mainly due to sitting through way too much zoom only internal training over the past 3 years due to the pandemic, so have been burnt by that), however after attending I was more than satisfied. The course text book had plenty of space for notes so I was able to look at that and not just a screen all day. The 2nd camera Neil had for showing him drawing diagrams was really good and the quiz's were really good for helping cement the learning. Neil was well paced in his delivery, and very good at highlighting key points a number of times and in different ways which really made them stick - perfect prep for a theory exam. I'd prefer this delivery method going forward now.

Neil Broadhead - Live Virtual Training

Zoom just worked! Course resources were fantastic and glad that ALC continued with the training traditions by providing Mentos in the pack :) Peter N was a brilliant and knowledgeable trainer. His passion and real-world examples were so relevant, and he actively ensured that engagement with all the course attendees was tailored and meaningful. Lecturer worked well at keeping students engaged. Peter had excellent knowledge and experience and continually relayed the course theory to real life examples, excellent, thanks.

Peter Nikitser - Live Virtual Training

The student guide content was good. I liked the course. Now for the exam!

Mike Thompson - Live Virtual Training

Trainer was personable, experienced and patient. He received and gave constructive feedback from the trainees well.

I was impressed by Leigh's understanding and awareness of trainee diversity across age, experience and of course timezones. I would not hesitate to undertake this type of training experience again.

Leigh Harris - Live Virtual Training

D LJ has been very engaging, it has been a great session with him and would definitely recommend anyone who wants to go for the course with him. Thank you!

David Llewellyn Jones - Live Virtual Training

I did the Change Management Foundation Course and Kim was a wonderful trainer - she was super clear and easy to understand.

Kim Riordan - Live Virtual Training

Course and instructor were great. Would like to say that Michelle was very informative and knowledge of the topic was outstanding. She was very interactive and encouraged interaction from the group in a friendly and encouraging way. It was quite a relaxed course considering the subject.

Michelle Zgalin - Live Virtual Training

The live virtual training experience was valuable.
Peter is an excellent trainer and kept us engaged across all 4 days. He is very knowledgeable and very helpful in explaining rationale behind the concepts that were discussed.
I find it more efficient than face-to-face training as it allows us to navigate between screens when researching and typing notes whilst also staying engaged in the virtual classroom discussion and slide presentations.

Peter Nikitser - Live Virtual Training

Great amount of training material provided and arrived in time before the date of the course. The student guide was very handy to follow along during the class and write notes.
The activities and questions were a great way to discuss answers and other student's perspectives.

Peter Nikitser - Live Virtual Training

Have never done virtual training so this was very different for me. But I enjoyed it.
Neil was amazing, and very well versed in everything ITIL, he made it interesting and insightful so we didn’t fall alseep but also made us all feel very welcome to provide feedback and experiences.

Neil Broadhead - Live Virtual Training

Neil is an excellent trainer. He explained all the concepts well. T
he diagrams and examples he showed were very clear.
I feel more confident now in doing my role.

Neil Broadhead - Live Virtual Training

Kim is a fabulous instructor with a wealth of knowledge.

Kim Riordan - Live Virtual Training

Alc admin staff were extremely helpful and responsive to emails.
Peter is extremely experienced and represents ALC and the cyber security industry extremely well. Peter displayed extremely high job knowledge and experience at all levels (strategic and tactical), but the thing that was impressive was him applying his experience to his students workspaces and on top of that; related course content to the students so that the learning content is applied better.
I will be back to do another course with ALC, preferably one of the courses Peter has written.

Peter Nikitser - Live Virtual Training

Neil is an excellent trainer. He explained all the concepts well. The diagrams and examples he showed were very clear. I feel more confident now in doing my role.

Neil Broadhead - Live Virtual Training

Thank you. Another valuable ALC training course. I look forward to receiving the exam voucher and sitting the exam in next week or two.

Chris Evans - Live Virtual Training

Chris E was excellent not only at communicating the content, but at delivering an engaging experience.
Especially for what can be a rather dry subject, he made the overall experience enjoyable. Thanks Cris!

Chris Evans - Live Virtual Training

Very smooth and helpful. Wish there was a way to get the lecturer's hand written notes to be digitally available. Very clear and easy to follow.

Neil Broadhead - Live Virtual Training

The trainer was fantastic, very clear and helpful. Lots of opportunity to ask questions. The quizzes helped me understand where I needed to review. The pace was fast but not unmanageable. 100% quality training.

Neil Broadhead - Live Virtual Training

Training sessions were interactive and engaging.

David Llewellyn Jones - Live Virtual Training

DLJ was the best trainer I have ever had.
Very engaging (usually very hard to stay focused online but not at all with DLJ and the study materials supplied).
Very knowledgeable and his story-telling was really engaging and helps to retain information.
Also, very entertaining and instils confidence in us. Amazing guide that was sent out and the wall chart - very helpful.
The materials being printed and posted out really assisted with the learning process, the additional highlighers etc were also very distinct edge on any other training I've received.
The most organised training I've received.

David Llewellyn Jones - Live Virtual Training

Interactive, great training - Many thanks! Great pack and material included. All was great!

David Llewellyn Jones - Live Virtual Training

Everything was available in the kit, all quality materials. Guidance on what to read ahead of time was clear and the book was well presented to make this easy to do.

David Llewellyn Jones - Live Virtual Training

Initially I was hesitant that this was online and not in person as I was concerned about my attention span being at home rather than in a classroom but Chris was super engaging and everything ran very smoothly. 10/10 :) Chris was amazing, well presented and deep dived into a lot of technical and managerial aspects of cyber security.

Chris Evans - Live Virtual Training

The trainer was excellent at exam prep. I really felt this was beneficial and I appreciated it greatly. Leigh is very experienced instructor he seems to remember everything in the book and he always uses many interesting examples while he was explaining to us. Thanks a lot Leigh. This was my second ALC course that I have done with Leigh. I have learnt a lot from him in both instances and I look forward to having another opportunity in the near future. The presenter was quite good at relating the theory to real life experience.

Leigh Harris - Live Virtual Training

My trainer is excellent and experienced. It really helps me understand the module, which is wonderful. Course is interactive. The case study and exercises are helpful to understand the framework better.

Peter Nikitser - Live Virtual Training

Leigh did an excellent job walking us through the material and preparing us for the exams. Thanks Leigh for a challenging but engaging learning experience!

Leigh Harris - Live Virtual Training

Neil is an exceptional trainer. His training style greatly helped my understanding of the concepts, especially when he used his previous work experience as examples. He was accommodating to all participants and was encouraging during discussions in the breakout sessions. Kudos to Neil!

I personally will need to study more for the exam, but after the two day sessions I am more confident in the ITIL 4 Foundation material and will hopefully implement my learnings in the workplace. Provided plenty of questions/scenarios and quick tips for exam.

Really liked his delivery of material.

Never put pressure on any attendee, felt very comfortable to answer questions.

Neil Broadhead - Live Virtual Training

The practitioner section of the course was very engaging and helpful.
One of the best courses I've taken. Thank you.

Leigh Harris - Live Virtual Training

DLJ was a very knowledgeable, highly articulate and fun trainer. He has very positive energy, especially conducting a course at 1 am his local time. He also provided real-life examples which made it easier to link it to understanding the ITIL concepts

David Llewellyn Jones - Live Virtual Training

I'm glad I had Chris Evans facilitating this course, it made a big difference to have someone with his vast experience presenting. Also all the additional references shared left me with a nice library of resources to expand my knowledge post the course. Thanks again to Chris and team. Chris was excellent presenter with a wealth of knowledge on the subject matter. I thoroughly enjoyed the course. it was a great course that covered alot of aspects and certainly provides a good starting point to learn more about the cyber industry. Very informative Teacher, showed clearly that he had great experience and Knowledge on the subject matter.

Chris Evans - Live Virtual Training

Good navigation, clear and precise. The camera tool being used was informative. Neil was easy to follow and displayed a high level of experience.

Neil Pearson - Live Virtual Training

Manisha really makes the course very relatable to the principles and theories. Her approach of using live examples to demonstrate processes and themes really helps me to digest in a logical way as well as makes this experience fun (which I did not expect). Going into breakout rooms for group activities was good. Trainer's use of iPad to draw diagrams to explain concepts before we did the readings was very helpful. Enabled me to better grasp concepts and answer the practice questions. Trainer was excellent. This was the most engaged I have felt in a course delivered completely online. Her delivery was relaxed and very professional. She seemed very knowledgeable and had a lot of valuable experiences to share as examples.

Manisha Agarwal - Live Virtual Training

In terms of a learning experience, very good, engaging, content delivery changes kept it interesting. Trade off worth being able to do it at home.

Neil Broadhead - Live Virtual Training

I loved being able to do this from home, particularly with the homework requirements on top of the training day. I didn't have to lose time on travel. It made sure I was able to get reasonable breaks in, but still have time to do the additional work. Thank you Leigh - the course was fantastic, I think there was a lot of value in all of it. I also appreciate your support and encouragement (noting I am a PM in IT, so not all of us are whiny if the examples are not about IT - I actually preferred that and enjoyed the range of examples :-) ) The examples were really useful for breaking concepts down into every day applications/events/scenarios. heaps of example exams which were great. having the slides available to also write on helped with keeping on track. Leigh's energy and humor is infectious and was great for keeping us motivated - even when the group was lacking energy in the later part of the week.
Breaks were well spaced out during the day and the flow of the sessions worked really well. Especially enjoyed the Practitioner days - breaking up the chapters and working through the sample exam in pieces with immediate explanations for answers worked really well for me.

Leigh Harris - Live Virtual Training

What an interactive training it was. I can’t wait to incorporate what I learned for a productive result.

DLJ presented the course content in an engaging and knowledgeable way, which primarily enabled me to understand and appreciate the subject matter. It was fun and engaging to learn ITIL with D LJ! Real life sample was appreciated for us to relate the topic new to us.

David Llewellyn Jones - Live Virtual Training

It nice to have a soft copy of the review manual so can do review on the go and not worrying bringing the book . Very clear and concise.

Peter Nikitser - Live Virtual Training

Sue was very structured in her delivery and the use of the learning materials, MIRO for group exercises and going through sample questions provided a nice balance.

Sue Taylor - Live Virtual Training

Course was great! Really enjoyed the approach and material for MSP in a virtual setting. The use of Slido for the multiple choice questions and Miro for workshopping and group activities really helped. This has been one of the best training courses I have attended. Well laid out course material. The book arrived with the folder in time with no issues. Sue is a great trainer with expert knowledge on the MSP.

Sue Taylor - Live Virtual Training

Rob was really engaging and a great big thinker, I loved it!!

Rob England - Live Virtual Training

I do not use ZOOM much. Great experience.

Rob England - Live Virtual Training

DLJ made the experience shine, his use of humor and real world examples really helped me understand the subjects.

David Llewellyn Jones - Live Virtual Training

Above expectations all around. Extremely good and convenient.

David Llewellyn Jones - Live Virtual Training

Well designed. Extra resources are available for the ones who want. So great!

David Llewellyn Jones - Live Virtual Training

David was engaging and interactive. Used his real-life experiences to bring concepts to life. Definitely could tell that he knew the subject matter in great detail.

David Llewellyn Jones - Live Virtual Training

DLJ was really engaging, passionate and made a dry course/material fun and relevant. He pointed out areas to be wary of for the exam. I loved his energy and the way he delivered the training!

Thanks DLJ! Keen to see more of you in future training sessions

David Llewellyn Jones - Live Virtual Training

Zoom worked well and was clear with sound and picture with minimal 'technical' issues. The breakout rooms worked well. I really like the Virtual Training Experience and the ease of being able to take notes during the course. it is still as easy to 'interact' as a live environment. The course went well, with Leigh doing a good job to keep us engaged.

Leigh Harris - Live Virtual Training

Zoom features made the visual content very accessible and the tools of break out rooms were efficient. The audio was clear and precise. This was my first Live Virtual Training Course. I have attended classroom set up's previously and I would say that the Virtual experience has been surprisingly better. The content was clear and easy to follow. We did not miss out on the group exercises and having direct access to Leigh, if required. Most of my enjoyment would be largely attributed to Leigh's presentation skills and high level of experience and passion for the BA skillset. Thank you for using many analogies which made the content relatable but also practical comparisons for everyday use, both Professionally and Personally. All provided materials were functional and had purpose prior, during and I foresee the textbook as being of use in the future in my current role. Thank you to Leigh and ALC for empowering myself with more knowledge and techniques to assist our company in making sound decisions in the BA world of ConnectEast.

Leigh Harris - Live Virtual Training

Leigh was excellent at retaining my concentration and focus which resulted in a better experience than I expected

Leigh Harris - Live Virtual Training

Enjoyed the Kahoots tests.

Neil Broadhead - Live Virtual Training

Neil was fantastic and explained everything very well. He answered any questions thoroughly.

Neil Broadhead - Live Virtual Training

i thought the communication was excellent - all email replies were prompt. Pack arrived quickly, with plenty of time to spare & when i was told it would. Follow up phone call to confirm i had everything was thoughtful. informative, very well explained and i feel i have learnt a lot to take back to my day to day role.

Neil Broadhead - Live Virtual Training

Very well done for an online course. I really liked Neil using the doc cam next to the slide deck to talk through material and annotate slides to make a point. I found it really clarifying and easy to follow. Great course material and experience. Very communicative. The best online training course I have found in terms of communication and professionalism. ALC really try to make the online course format work and put a lot of effort into how they do things e.g. mailing Mentos out is a great touch. The ALC courses I have attended online are the best online courses I have found. ALC and their trainers are very professional and have put thought into the online training experience.

Neil Pearson - Live Virtual Training

Every good experience with the virtual training! Nothing to complain. Thank you ALC Training for providing these virtual courses!

Gary Gaskell - Live Virtual Training

Garry is very knowledgeable with the course subjects. Very often, he would compliment the trainings with stories, analogy, etc, which can help us to understand the subjects better. He also manage to give us different perspectives on how enterprise governance works in organisation. Garry is also being very patience with us when comes to using Zoom.

Garry Barnes - Live Virtual Training

Very engaging and exciting. I appreciate the flexibility to log in from across the globe! enjoyed the overview presentation of the entire course in a short three days. It was concise, rich in information and clear on what is important to know especially on what to expect in exam setting. I kindly request for a certificate of attendance or confirmation of CPE hours as part of my ISACA membership requirements. thank you.

Garry Barnes - Live Virtual Training

Very detailed and great delivery.

Neil Broadhead - Live Virtual Training

Truly enjoyed the two days learning and as someone that is new and don't know about SCRUM, it's very helpful that it is an engaging class.

Ferzeen Anis - Live Virtual Training

The trainer was good, time was perfectly managed, gave really good examples and was very approachable.
I would love to attend the training again with Leigh.

Leigh Harris - Live Virtual Training

I thought Peter made the sessions interesting and kept a good pace that allowed coverage of the material, discussion and regular breaks. It worked very well for me.
Peter was fantastic! Really ensured everyone understood the content. Thanks!

Peter Nikitser - Live Virtual Training

I really enjoyed the trainers approach and the way the virtual training was delivered.

Neil Pearson - Live Virtual Training

Les was an extremely knowledgeable lecturer.
The content, explanations and examples were well defined.

Les Bell - Live Virtual Training

Kim was a brilliant host and trainer. Very calm and supportive. Guided us through the course effectively and efficiently.
Kim was an amazing trainer. She really delivered it well and made it very engaging and interactive.
Amazing course and quality training.

Kim Riordan - Live Virtual Training

Excellent Course. Chris very knowledgeable and presented in an engaging way.
Friendly pre-course instructions and student guide.
Enjoyed meeting diverse participants online from all over Australia and NZ that contributed to interesting conversations, sharing various experience across different sectors.

Chris Evans - Live Virtual Training

All the way through I was really engaged, thinking, participating with a group of people who I hadn't met.
Keep doing it this way. I can't think of any improvements.

Ferzeen Anis - Live Virtual Training

Peter is fantastic, his knowledge about each module is incredible.
I really enjoy his personal stories about his experiences and all the reading recommendations!
Peter's instruction was excellent.

Peter Nikitser - Live Virtual Training

Neil is a fantastic instructor. Loved the kahoots and interactivity of the course!
Neil was very patient to run through the content and explain the justification for each answer.
The course ran like clockwork and to planned timed sessions.

Neil Broadhead - Live Virtual Training

Fantastic course! I highly recommend both the course and trainer Chris Evans. The course was quite demanding with a lot of information covered, but Chris was engaging, entertaining and encouraged conversation and participation.

Chris Evans - Live Virtual Training

Going through practice questions as a group was good. The gamification was excellent.

Ger van Hees - Live Virtual Training

It was great to see that attendees were on time so the session was ran smoothly without disruption & attendees were willing to share their knowledge and experience during discussion time.

Gary allocated time at the end of each day to go through QAE together as a group and I found that to be very useful.

Gary Gaskell - Live Virtual Training

I thought the course ran smoothly. I appreciated that Neil had his document camera set up to quickly show us things on paper - I found that really helpful.

Neil Pearson - Live Virtual Training

Very professional and enjoyable

Neil Pearson - Live Virtual Training

Communication from ALC was excellent as usual.

Neil Pearson - Live Virtual Training

I really enjoyed this course. I found it the right mix of material for the exam as well as material for the real world. I appreciated the time Neil took to answer questions and share his extensive experiences and knowledge. I found this course very very worthwhile and applicable to me.

Neil Pearson - Live Virtual Training

Fez was amazing. You could tell she had a lot of relevant experience and she had answers for everything that came up. Exactly what you want in a trainer.

Ferzeen Anis - Live Virtual Training

Neil was able to elaborate on the ITIL concepts when asked. He is also professional, friendly and helpful. The materials provided covered significant topics and concepts to prepare us for the exam.

Neil Broadhead - Live Virtual Training

The course was fantastic. A great introduction to SCRUM with relevant real life examples and comprehensive course material. Fez was a great instructor and answered everyone's questions and encouraged class participation in the course. Student guide and pre-course instructions were very helpful and comprehensive. My course materials for this course arrived in time at my apartment due to an ALC staff member contacting me to provide my address to mail the materials to. It was a busy week at work and I appreciate the follow up phone call as without it the course materials might not have reached my apartment in time.

Ferzeen Anis - Live Virtual Training

I really liked the course I feel i have learnt a lot and have some really good material to take away.
Leigh was very passionate and engaging in this course.
Best trainer/teacher I have had.

Leigh Harris - Live Virtual Training

Could not fault the course, I felt very engaged the entire time. I feel like I have learnt so much from Michelle and really appreciate the reinforcing of key aspects within PRINCE2 to help embed into our mindset.

Michelle Zgalin - Live Virtual Training

I found Leigh funny, enthusiastic and engaging.

Leigh Harris - Live Virtual Training

Leigh was an excellent presenter and obviously very familiar with the course material

Leigh Harris - Live Virtual Training

I had fun during the classes, DLJ certainly knows how to make the class fun and at the same time productive.
Most trainers just read the slides which can be boring to most, but DLJ's style I like it, at the same time he will tell you stories from his past experience which applies to ITIL practices.
Well done DLJ!
DLJ was inspirational. He made the course very interactive and engaging, despite the remote learning environment.
The content was fantastic and relevant to my day job. Really enjoyed the course.

David Llewellyn Jones - Live Virtual Training

Peter is a great trainer and provides a lot of his professional experience into the course topics. This was the most value added to the course.

Peter Nikitser - Live Virtual Training

The best part is vast amount of industry experiens
by the instructor - Gary. The practical do and don't makes all the difference.
Gary is a knowledgeable trainer who presents well and provides a constructive learning environment.
Just Brilliant course and overall experience.
For this reason, the ISO 27001 Lead Auditors course has been one of the most enjoyable and informative courses I have ever attended in my 25-year-long career. Thanks, Gary and ALC :)
Zoom was awesome for the flexibility of being able to attend the course.
I was able to manage some critical work requirements to suit around the course material and the instructors experiences and ability to provide excellent detail on ambiguous topics with his experience.
Brilliant course - great materials, really informative and very interactive even though it was done remotely.
Just Brilliant course and overall experience.

Gary Gaskell - Live Virtual Training

The materials provided were high quality and arrived early.
The sample exams were very helpful in gauging the days session and overall progress.

Leigh Harris - Live Virtual Training

Neil is a great presenter and knows the content in great detail. Much appreciated.

Neil Broadhead - Live Virtual Training

Neil was a brilliant and very informative facilitator.
Probably one of the best of hundreds I've learned from.
He controlled the flow of the content well and adapted practical examples to content to give clear context.

Neil Broadhead - Live Virtual Training

I thought Kim did a fantastic job, she was warm and friendly while being extremely knowledgeable in the area we were studying.
I'm hopeful ALC run a Managing Portfolios course soon as I have this one on my list and know Kim also teaches this too!

Kim Riordan - Live Virtual Training

Content was well structured and engaging.
I was extremely impressed with the trainer and the level of knowledge/ experience that the trainer had.

Ger van Hees - Live Virtual Training

It was well organized, and Axel kept us all engaged throughout the course using his real life experiences as applications. Well done Axel!
Very well run and presented course.
Was quite fast paced, but Axel kept us all engaged throughout with exercises and his energy presence.

Axel Dancoisne - Live Virtual Training

Had our reservations going into it, wanting the group training experience, but it was really, really well delivered.
Michelle is highly knowledgeable and has a very collaborative, agile training style which is conducive for efficient learning. (Disarming and comfortable)

Michelle Zgalin - Live Virtual Training

Peter presented the subject with strong expertise on the subject making the learning and discussions more interesting and presenting the differences between the theory and the practice.

Peter Nikitser - Live Virtual Training

Michelle’s delivery was absolutely fantastic. Michelle was able to keep everyone engaged throughout, by delivering the content in a pragmatic approach.
Michelle enabled this through theory based learning, as well as through group exercises, whilst providing real life experiences and tip, which I thought was invaluable.
Michelle is an excellent presenter and trainer.
Michelle’s experience with the practice and in the course is evident throughout, which made for an enjoyable learning experience.
Thank you Michelle, found it very useful and looking forward to starting to apply this at work.
Michelle’s explanations and real-world examples demonstrated her thorough knowledge and experience of DSDM.
It certainly helped me to understand DSDM beyond what the Handbook alone offered.

Michelle Zgalin - Live Virtual Training

Leigh was amazing and very enthusiastic. He was 10/10.
Many thanks to Leigh definitely made the virtual course bearable with all the info covered within 3 days.

Leigh Harris - Live Virtual Training

Peter provided an excellent, engaging presentation of well-prepared content.
Peter was excellent.
Given his experience and wealth of knowledge, he made the topics so easy. Hope to come back for another training.

Peter Nikitser - Live Virtual Training

I found Neils presentation of the course very good.
He was extremely helpful & I loved the discussion around real work examples he provided.
He displayed great knowledge & was very clear & concise in his communication.

Neil Broadhead - Live Virtual Training

Excellent course for someone with minimal exposure to Cybersecurity.
A large amount of data over a compressed timeframe but I cant think of a better way to present it.

Chris Evans - Live Virtual Training

Amazing trainer, Robert brought a wealth of experience across the industry into a really well demonstrated training course.
Additionally Jess who supported the running of the course was great in helping make sure everything was setup and running the way it should be.

Robert Laurie - Live Virtual Training

Very well set out and presented with key materials provided and appreciated.
Leigh was exceptionally knowledgeable.
It was an excellent opportunity to ask complex questions about the material and methods to be applied, not only to the exam but work environments and tangible skill sets.

Leigh Harris - Live Virtual Training

Excellent trainer and willingly to guide & share tips to prepare the exam.
Chris an excellent knowledge of the subjects covered.

Chris Evans - Live Virtual Training

Instructor was so calm and very informative.
This is the 2nd course of Neil's I've attended. He's a brilliant trainer. Course content is well explained with lots of real world examples. Thanks Neil :-)
I would like to say Neil was an outstanding trainer. His knowledge of the subject is excellent, very open to discussion.
All the content was covered at a comfortable pace.

Neil Broadhead - Live Virtual Training

I was sceptical, but it worked really well.
Kim did an awesome job at maintaining energy, focus and attention for the 3 days.
She was very inclusive to all participants too.

Kim Riordan - Live Virtual Training

It was a wonderful experience.
Very informative course. Keep up the good work.

Aurelien - Live Virtual Training

DLJ was an awesome trainer and managed to keep the training engaging despite relatively dry course material.
Loved the interactive quizzes and anecdotes, and he was amazing at explaining the concepts!

David Llewellyn Jones - Live Virtual Training

It was managed excellently. Best virtual experience I have had to date.

Peter Nikitser - Live Virtual Training

Well put together and managed course.
Neil was great and very engaged with our group!

Neil Broadhead - Live Virtual Training

Learnt alot from peter I wish I can get him as trainer in other trainings in the future.

Peter Nikitser - Live Virtual Training

A very big thank you to DLJ who's been brilliant as the trainer.
He has been effective and encouraging in passing on the COBIT knowledge.
Thoroughly enjoyed the course!

David Llewellyn Jones - Live Virtual Training

Excellent communication and checking that everything was going smoothly.
Really good, good presentation, very clear, good information, good tips.
Amazing trainer with answering all the queries.
Gave a greater insight not only theory but with very understandable examples in real life scenario

Michelle Zgalin - Live Virtual Training

Chris was 10/10. Made all course material engaging even when the subject matter was 100% not meant to be.
His real life examples to add context to topics allowed me to really be able to grasp and retain a lot of information.

Chris Evans - Live Virtual Training

Training sessions worked well. They were very organised and well run.
I liaised with Jackie prior to, and during the course and she was a pleasure to deal with.
All pre-course materials and communication was very well organised.
The trainer was great and the pre-course co-ordination was fantastic.

Neil Broadhead - Live Virtual Training

DLJ presented very well and clearly is an expert on the topic with plenty of relatable experience. Thoroughly enjoyed.

David Llewellyn Jones - Live Virtual Training

Having Chris as a trainer really made the course enjoyable, he has a wealth of practical and theory knowledge that he is willing to share with students.
It is good to challenge him with some real world experience scenarios/events to get his view and opinion.
really enjoyed the course even though I did it a second time, and I would highly recommend undertaking the course with Chris to other collegues.
Chris spent considerable time taking us through other materials/discussions as well, much more inclusive that just presenting the slides, much appreciated

Chris Evans - Live Virtual Training

I'd like to note that Ger is a fantastic instructor and I'd be happy to have him as my instructor again with ALC.
He is extremely knowledgeable and deli8vers the content fluidly and in as fun a way as you can get pushing through a large amount of content.
Trainer was very knowledgeable and put his best foot forward to ensure training is spaced out, interleaved with interactive activities, key concepts are reinforced - given the vast coverage required for the CISSP course. Well done Ger!
He's an asset to the company.

Ger van Hees - Live Virtual Training

Really enjoyed the experience. Loved the addition of the Kahoot quizes.
Neil Broadhead is a great trainer who set an appropriate pace, gave ample opportunity for questions, explained things well using interesting and relevant examples.
Would definitely recommend him as a trainer.
Loved the Kahoot quiz very well organised.
It felt great to receive physical copies of the material.
I liked how the instructor didn't pressure us to engage in discussion.
We knew there was an opportunity to be heard if needed but never made us feel uncomfortable to discuss things.

Neil Broadhead - Live Virtual Training

DLJ done a really good job at helping us understand ITIL by relating it to real life situation.

David Llewellyn Jones - Live Virtual Training

Michelle did a great job, very engaging, thorough and clear.
Michelle Zgalin was really good. Course materials were good.
The materials provided were very professional. Also the sticky notes, pens, notebook etc came in very handy.
Michelle was a superb trainer.
She got on with it, she was very thorough and no question or answer was "wrong" and explained each.
Michelle kept a good flow of course theory.
Overall I really enjoyed the course and learnt so much. Highly recommend to others.

Michelle Zgalin - Live Virtual Training

All good lots of advise and where to find information.
Love vertual training as it is more convenient than traveling to a course.
Well paced, good trainer was knowledgeable and made the session comfortable while keeping relevant.
The stories that put the theory in context were excellent
The course made me feel comfortably set up for a successful exam.

Neil Broadhead - Live Virtual Training

Thank you Michelle, you are a patient, friendly, encouraging and effective instructor.
Michelle was an excellent trainer.
She used great anecdotes to explain how the content could be applied in real life, including what not to do.
She was great at maintaining her energy through long days of course delivery and showed a strong understanding of the course content and its application.

Michelle Zgalin - Live Virtual Training

Ferzeen was a fantastic trainer.
Excellent trainer.
The pace was really good and kept me engaged the entire time (which is usually quite hard to do as I struggle to focus for long periods of time).
The trainer was also incredibly knowledgeable and was able to answer all our questions easily.

Ferzeen Anis - Live Virtual Training

Neil did a great job of making the material interesting and personable.
His experience, wisdom and presentations skills made for a compelling and fun learning experience. He did ALC, ITIL4 and himself proud.
Neil did a great job of making the material interesting and personable.
His experience, wisdom and presentations skills made for a compelling and fun learning experience. He did ALC, ITIL4 and himself proud.

Neil Broadhead - Live Virtual Training

Very informative. So many concepts i have learned. Big thanks to trainer.
Great trainer who shared about his experiences and integrate actual real life scenarios with the learning knowledge.

David Llewellyn Jones - Live Virtual Training

DLJ did a great job of leading this virtual class as you would an in-person class.
It can be very easy for virtual classes to be unengaging and exhausting but DLJ did great.
Very engaging and a wealth of knowledge, I could learn so much from him!
I really want to emphasize how good DLJ is at this.
He is a wealth of knowledge with so much to share, I cant believe we packed so much information into a 2 day course. He has a way of teaching that doesn't feel like you're studying. I would definitely sign up for more courses with he, specifically.
ALC did a great job of all the pre course instructions, the emails and phone calls and prompt shipping of our course materials.
I'm very happy with the way this was run from start to finish.

David Llewellyn Jones - Live Virtual Training

This live training experience is really good with the amazing trainer. A perfect way to enhance the knowledge.

Neil Broadhead - Live Virtual Training

DLJ Kept the course interesting and maintained a good pace.

David Llewellyn Jones - Live Virtual Training

Fantastic communications and resource package.

Chris Evans - Live Virtual Training

Very impressed with how engaging Leigh is, enjoyed his story telling and how he connected stories to the participants.
He managed the pace very well and has awesome skills and technique.

Leigh Harris - Live Virtual Training

Neil is very engaging and very very knowledgeable and professional.
He explained the materials well and easy to understand.
Love to take another ITIL 4 course with Neil.
Neil's accommodating, has a wide experience to share and really focused on helping us learn and achieve our objective - to achieve our certification.

Neil Broadhead - Live Virtual Training

Great Trainer. It is not easy to stay energetic at odd times of the day! And has good sense of humor :-)
The variety in presentation, break out sessions, quizzes and student participation helped sustain my focus on the content.
Thanks DLJ usually my class notes are covered in doodling.
I actually enjoyed the training. My previous training was in a classroom environment and I often lost focus.
I give DLJ 10 points for getting me through the content.
I am more confident in my understanding and plan to do more training in ITIL.
The pace and variety kept me focused.
I write to retain knowledge while listening, as I am a visual spatial learner. The material had plenty of room for notes, great diagrams, were clear and easy to follow.

David Llewellyn Jones - Live Virtual Training

IT4Great course that covered off a lot in a short space of time. Well paced and a nice variety of theory and practice.

Michelle Zgalin - Live Virtual Training

A great idea sending the student guide out in advance, gave me a chance to skim through it and prepare and I used the materials - book, pen, etc provided, thank you!
I think it was really well done and I'd easily recommend ALC to others interested in the ITIL4 foundation course.

Neil Broadhead - Live Virtual Training

Neil was excellent. This was my first ILT course done virtually and he did a great job of keeping us engaged and enthused.
He is clearly very knowledgeable in ITIL and was able to provide great examples of application of ITIL.

Neil Broadhead - Live Virtual Training

Chris is extremely knowledgeable and was keen to share his knowledge and experience. It was invaluable to learn from his experiences.
Thank you again.

Chris Evans - Live Virtual Training

I really enjoyed this course. It was a small class, which made it easier to engage and ask questions.
Very thorough communications process, which I thought was great.
I really enjoyed this course. Neil is very knowledgeable and was very helpful answering questions.
Really great to be able to have a small group in the training.

Neil Pearson - Live Virtual Training

Further, Fez did well to provide us with opportunities to get to know one another. Was a conducive learning environment.
Fez continued the strong quality I expected from ALC.
After my previous experience with DSDM AgilePM training (which was amazing).
This course and training continued that tradition - I have no doubt that I will do well on the certification exam, and that I will have an excellent future with a firm foundation thanks to her efforts and teaching.
Fez maintained a high level of energy which is hard to do in a virtual environment. Excellent.
Fez was great! Very thorough in the content she covered and always ensured questions were answered.

Ferzeen Anis - Live Virtual Training

Ferzeen is an excellent trainer. Her delivery is very fluid and effortlessly caters to the need and pace of the participants.
She is able to answer all questions with clear explanations, which says a lot about her expertise in the field.
I would rate her credibility as a PSM trainer to be top-notch.
Fez provided an enjoyable and worthwhile learning experience.
I have finished it feeling far more confident in my new role as Scrum Master, and have a page of ideas that I want to implement over time.

Ferzeen Anis - Live Virtual Training

It was good to have an initial host each day, Stephanie, and a passionate presenter, Axel.
The tools of Zoom, Miro, other break-out rooms and the ability to follow along in the course material as the presenter proceeded through the course were great.
The presenter managed feedback well with the use of zoom hand gestures.
The group exercises were great in understanding the building blocks.
Each session of around 1 hour 15 minutes followed by a short tea break or longer lunch break were well managed.
The course was over 4 days and a lot of content was covered. With the amount of material the course I think was balanced and flowed well.

Axel Dancoisne - Live Virtual Training

Really good integration with Breakout rooms.
Another great course run by Neil. He was insightful , very help and entertaining.
Neil was fantastic.
A wealth of knowledge in ITIL
Especially helpful was information pertaining to good ways of remembering some of the more tricky content.
Loved the interactive quizzes and collaborative sessions with the segregated rooms.
Makes it pretty fun to learn and gets you thinking.

Neil Broadhead - Live Virtual Training

Chris - very informative and experienceD guy, love his energy and sharing throughout.
Everything was GREAT, the pace of delivery, the content (not too heavy). Overall, happy and satisfied!

Chris Evans - Live Virtual Training

Neil Broadhead demonstrated expert knowledge of ITIL and had stories to add which helped me put the theories into context.
He was clear, considerate and spoke at a pace and with an intonation that was easy to listen to and follow.
Having Neil facilitate this course for us has put all us participants at a good advantage.
Uma was delightful too and her appearance each morning increased our feeling of being welcome and taken care of.
Uma arranged for my course book to be sent and it arrived literally the next day! Really good!
Thank you again Neil and Uma

Neil Broadhead - Live Virtual Training

The slides were great and it was easy to follow.

Michelle Zgalin - Live Virtual Training

Very good experience over all!
It was a pleasure to meet Peter Nikitser again, a very good trainer indeed!

Peter Nikitser - Live Virtual Training

I've done a number of online courses and this was by far the best.
I think Mike did a great job of keeping the course interesting and having exercises that kept everyone engaged. Thanks very much.

Mike Thompson - Live Virtual Training

Great to have a course send physical material out ahead of the course.

Neil Broadhead - Live Virtual Training

Great experience and course! Loved the Kahoot's!
DLJ was a great trainer with in-depth knowledge.

David Llewellyn Jones - Live Virtual Training

Great facilitator and really helped with the confidence to succeed and pass the exam.

Kim Riordan - Live Virtual Training

Personally I preferred face to face learning but my first 3 day virtual experience has now changed my mind.
Having people from different cities/ country helped share experience and ideas.

Leigh Harris - Live Virtual Training

Was a very enjoyable course, well organised and well paced.
Enjoyed the kahoot quizzes at the end of each couple of sections.
Keep doing what you are doing. Was brilliantly delivered and very well organised and fun.
Neil was fantastic. A master at delivery online training.
The best online training experience to date. Thank you!

Neil Broadhead - Live Virtual Training

Love my teacher DLJ thank you!
Really enjoyed the course.
Instructor made a very dry subject an enjoyable learning experience.
Shared real world experience, not just the theory.
Have done a number of virtual training sessions, which have so far not worked well, for me. I found this course was much better than what I have previously experienced.
Well organised. Everything worked and turned up as per the grand design.

David Llewellyn Jones - Live Virtual Training

The course content and trainer's experience made this course really worthwhile.
3 day duration works perfectly well considering there a lot of discuss for better understanding.
Thanks for amazing content.

Rob England - Live Virtual Training

Peter does a great job of keeping the course interesting and explains the concepts well to make it easy to understand

Peter Nikitser - Live Virtual Training

I found it really engaging, which I have found challenging in other online settings.
Very thorough.
Lots and lots of communication.
Loved the course materials pack that was provided.
I thought the mentos was a really nice touch.

Neil Pearson - Live Virtual Training

Sue was well paced, knowledgeable & quickly understood the groups strengths & would reflect on areas of concern.
Collaboration across the group was great with different experiences.
Very good and best I have received.
Really appreciate the welcome card and the stationary items which was a great touch.
The support received via Jess re the materials and that was also fantastic and really appreciated.
Good support from ALC at the start of every day.
Sue was amazing. She really knew her stuff and was able to engage and track the progress of everyone in the class.
She actively listened to everyone, was very inclusive, and was able to explain any questions or complex components of the course.

Sue Taylor - Live Virtual Training

David is very talented at presenting the course materials and his wits makes it more enjoyable than the hundreds of pages from the course books alone.
He absolutely should be commended

David Llewellyn Jones - Live Virtual Training

Excellent, knowledgeable instructor, who is fair and always available to answer questions. Lots of content.

Gary Gaskell - Live Virtual Training

Kim is a very exceptional teacher.
She made what could have been a very dry topic into an engaging and interesting class.
I particularly appreciated the presentation, examples and questions and answers which made the material more applicable and easier to digest.
Her enthusiasm definitely made the class more engaging despite most people having the cameras off which is not small feat.
She clearly knows her stuff and it was blast having her as a teacher!
The trainer was extremely experienced

Kim Riordan - Live Virtual Training

DLJ was fantastic. Highly knowledgeable and engaging. Great personality the kept the content interesting and the team engaged.

David Llewellyn Jones - Live Virtual Training

This was the only virtual course I've completed recently where the trainer managed to keep everyone engaged - I also managed to absorb and retain the information.
Great course, I think all of us involved got a lot out of it.
Very interactive and good accommodation of practice exams.
Neil is an awesome trainer and presenter. Will highly recommend ALC to colleagues, family and friends.

Neil Broadhead - Live Virtual Training

This course was most enjoyable and informative when interactions between students and the instructor were encouraged.
The instructor had excellent industry knowledge and experience, which could flow seamlessly into the course material.
Chris Evans was very knowledgeable and helpful.
I have learnt quite a lot this week and feel like this course will continue to help me in my current career in Cyber Security.
Was great, I've never done a course virtually before and it was run very well.
With the understanding that this is usually an on site course, the translation to an online environment (breakout rooms etc.) was handled exceptionally well.

Chris Evans - Live Virtual Training

Kim was excellent, I was engaged the whole time and she made it easy to learn!

Kim Riordan - Live Virtual Training

The break out room activities were effective in both a user experience and learning experience sense

Neil Broadhead - Live Virtual Training

Neil is an extremely engaging and knowledgeable trainer. Clearly explained the complex theory concepts and excellently explored their practical application. Really enjoyed his use of diagrams and stories to provide in-depth explanations in understandable context.
Thank you Neil!!

Neil Broadhead - Live Virtual Training

Connection to Zoom was great.
The setup of the trainer was very professional both visual and audio.
Content sharing was spotless, cannot fault how it was presented or the content presented.
I was unsure about virtual training VS in person and I can say that it made no difference to the sharing of content and knowledge from the trainer to the student.
Student guide material was professionally created and printed.
Customization of the content to help with the learning process is unique and really appreciated, it shows that significant time was spent on how to best deliver the content to the students.
Axel is a very professional and competent trainer, I cannot fault how the course was provided,
I will recommend to anyone that needs a TOGAF course to deal with ALC and Axel.

Axel Dancoisne - Live Virtual Training

Jess was awesome - was great to have her set us up in the mornings with such a happy helpful vibe.
Michelle is very knowledgeable, helpful and patient. Thank you!

Michelle Zgalin - Live Virtual Training

Chris was very knowledgeable and informative. He elaborated on the slide content well. Course was well paced. The exercises don't transfer as well to the virtual world.
Overall an excellent course and well presented.

Chris Evans - Live Virtual Training

Personally I think this format is better than in person, I learnt a lot more and was more comfortable. The small class as well was good.
Great preparation and care in the lead up to the course. Very friendly and approachable.
Great course materials especially the binder book.
Amazing teacher, she engages the team and makes you think. I like how Michelle does not give you the answer without thinking.
Well explained, scenarios helped with the theory.
The delivery of the content was at an excellent standard.

Michelle Zgalin - Live Virtual Training

Love the supporting materials and template examples.
Very practical course, highly recommended!

Axel Dancoisne - Live Virtual Training

I had a great overall experience! Very helpful.

Ferzeen Anis - Live Virtual Training

As always, Neil was a great trainer.

Neil Broadhead - Live Virtual Training

DLJ was a fantastic trainer, very engaging and interactive and extremely knowledgeable as well.
DLJ was very personable and insightful, which made the ITIL material much more tolerable to learn.
DJL was enthusiastic and applied lots of real life scenarios.
DLJ was awesome, great examples and anecdotes - thank you!

David Llewellyn Jones - Live Virtual Training

Great work Gary, I loved how you let the disscussion run, and get people talking - it is always the difference.

Gary Gaskell - Live Virtual Training

Overall, a good course and having a good trainer helped.

Neil Pearson - Live Virtual Training

This is my third course with ALC. Highly recommended.

Leigh Harris - Live Virtual Training

Neil communicated clearly so very easy to understand.
He's highly engaging and willing to help so helped make the class fun and open.
Took his time in answering the questions and treated everyone with kindness and respect.
Neil was an effective Trainer.
He's clearly very knowledgeable and passionate about ITIL.

Neil Broadhead - Live Virtual Training

Gary is a great Trainer and offers insightful comparisons to real world examples.

Gary Gaskell - Live Virtual Training

Excellent trainer delivery on the course materials over the 2 days.

Ferzeen Anis - Live Virtual Training

Neil was a great presenter and turned a very dry topic into something that became enjoyable :)

Neil Broadhead - Live Virtual Training

Leigh is an engaging, knowledgeable and patient trainer. He has a great arsenal of props and examples to illustrate PRINCE2 content. Leigh created an environment where the group felt comfortable with contributing, participating and asking questions, as close as possible to a face-to-face course

Leigh Harris - Live Virtual Training

I really enjoyed the opportunity to use PRINCE2 in a real life scenario. I also appreciated the trainer going over the sample exam questions together, discussing the rationale and adding more examples to consolidate understanding of the content.

Leigh Harris - Live Virtual Training

Leigh was a very enthusiasitic trainer full of energy.

Leigh Harris - Live Virtual Training

Very engaging, with plenty of short anecdotes.

Leigh Harris - Live Virtual Training

Chris was absolutely terrific! Highly engaged over the whole week providing lots of examples and references. It made my introduction to the industry highly enjoyable and super interesting. Thanks Chris!

Chris Evans - Live Virtual Training

Such a great overall experience, especially being online. I loved the stationery and treats as well. Thank you.

Chris Evans - Live Virtual Training

Fez is a tremendous trainer, with great insight and knowledge.

Ferzeen Anis - Live Virtual Training

I enjoyed how interactive the experience was, with much of the learning being completed via conversations rather than lectures.

Ferzeen Anis - Live Virtual Training

Fez was excellent. She is clearly a passionate SCRUM Master with lots of experience and she was very engaging during our training.

Ferzeen Anis - Live Virtual Training

Have really enjoyed the style of learning. I would say the most beneficial part is the quizzes after each section as it allows you to test your knowledge (and be surprised when you thought you knew something but actually don't!).

Gary Gaskell - Live Virtual Training

My first time, everything went very well. Well organised, use of technology was great- Zoom and Kahut. Registration process was very smooth. Updates were great, very well organised admin team.

Neil Broadhead - Live Virtual Training

Thank you for leveraging: 1. Kahoot for quizzes 2. Live camera whiteboard for live demonstration of examples 3. Zoom break out rooms for small group activities. The above provided for a more interactive virtual classroom experience..

Neil Broadhead - Live Virtual Training

Fantastic course and one of the best delivered virtually that i've attended! Neil did a great job of engaging the group and used his real life experiences (and stories!) to bring to life the content.

Neil Broadhead - Live Virtual Training

Neil was very clear in his communication and when he moved away from ITIL content, ie I'm going to tell you a story
Like the way he drew diagrams to mix it up
Kept us engaged through different quiz techniques, ie write down, Kahoots and fill in the blanks with verbal answers
Loved having the hard copy and the stickies and highlighters. It meant I could draw all over the notes, highlight and use stickers to help embed my learning
It was very well delivered with high engagement for what could be quite dry content
Neil's background and knowledge was exceptional
I feel a lot more comfortable now having done quite a few quizes and will continue to do more prior to the exam

Neil Broadhead - Live Virtual Training

Kim is a terrific facilitator, very experienced and gave us lots of opportunities to engage with her and the group. I'm looking forward to applying what I have learned in this course in the workplace.
Was also nice to have Deb be with us at the start of each day to check in and see if we needed anything from an admin perspective - a really well run course.
Very high quality support materials. The postit notes and highlighters were very helpful I used them a lot of the time throughout the training, and the binder with the slides, paper-based sample exam and the manual are all of a very high quality that I will refer to for years to come - helped make the training easier - thank you.
Thank you for a really well put together and delivered course.

Sue Taylor - Live Virtual Training

Thank you for a great course. Great presentation sytle with lots of opportunities to ask questions and talk about examples. An essential and practical course for me professionally.

Sue Taylor - Live Virtual Training

Very knowledge instructor with great examples and practical knowledge.
Great foundation to start building on.

Chris Evans - Live Virtual Training

Garry was great, good examples and addressed our learning objectives

Garry Barnes - Live Virtual Training

The course was well run and enjoyable and ALC is a good training provider. Well done!

Kim Riordan - Live Virtual Training

It was very well conducted and Gary had put so much effort to make the training sessions very interesting and shared lots of personal experience which was very helpful and engaging.

Gary Gaskell - Live Virtual Training

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