The aim of this course is for participants to:

• Identify the emerging IT frameworks relevant to modern IT
• Understand the application of the emerging IT frameworks
• Understand the dimensions of the IT operating model
• Relate emerging IT frameworks to their function in the IT Operating Model
• Understand how to evaluate the current state of IT using the IT Operating Model
• Create a blueprint for the future state of the IT function
• Create a roadmap for developing IT management capabilities to build out the IT Operating model