At the end of this course you will be able to:

• Describe how a business strategy is developed and apply a number of strategic analysis techniques
• Understand a number of investigation techniques and how these can be applied to ascertain an organisation’s business systems (current or future state)
• Explain the importance of stakeholder management and use stakeholder identification and analysis techniques
• Use techniques for the analysis and modelling of business systems and determining a way ahead when there are multiple different stakeholder perspectives on the future state of a business system
• Describe how recommendations for business improvement may be identified
• Describe the contents of a rigorous business case for the development and implementation of business changes
• Identify costs, benefits, impacts and risks for an option in a business case