What’s next in terms of training after completing ITIL® 4 Foundation? Well… There are multiple options in terms on next level courses for you to consider – but which one/s should you take? Which course will help you in your career? 

Please tune in to our podcast, where our lead ITIL Trainer, Neil Broadhead, discusses the intermediate level ITIL 4 courses and what each course is about – to help you choose the next course in your ITIL course progression. 

ITIL 4 – the Ultimate in IT Service Management

ITIL 4 is widely seen as a game changer that has breathed new life into IT Service Management. The ITIL 4 Foundation training is an advanced guidance that prepares organisations for success in their digital transformation journey by focusing on creating and delivering value to their customers. The result of a great amount of global research and development work across IT and service management industries, the latest ITIL 4 has been designed to help organisations meet the increasing challenges of today’s complex digital environment by integrating concepts from Agile, DevOps and Design Thinking.. 

Once you have completed ITIL 4 Foundation – you can move onto the more intermediate level courses pictured below:

Currently we offer the following upper level Courses:

• ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
• ITIL® 4 Strategist: Direct, Plan & Improve (DPI)
• ITIL® 4 Specialist: Create, Deliver & Support (CDS)
• ITIL® 4 Leader: Digital and IT Strategy (DITS)
• ITIL® 4 Specialist: High Velocity IT (HVIT)