Holders of BRMI Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of:
- The characteristics of the BRM role and what it means to perform as a Strategic/Tactical partner
- Contributing to business strategy formulation and shaping business demand for the service provider’s services
- The use of Portfolio Management disciplines and techniques to maximize ‘realized’ business value
- Business Transition Management and the conditions for successful change programs to minimize value leakage
- The BRM role in Service Management and alignment of services and service levels with business needs
- The principles of effective and persuasive communication
- Enable an increase in the value proposition model within the customer/supplier relationship