Certification Exams

Foundation Level Certification

The purpose of the Foundation certification is to measure whether you have sufficient knowledge and understanding of the Change Management Text and Handbook to act as an informed member of a change management team during a period of change within part or all of your organisation. The Foundation certification is also a pre-requisite for the Practitioner certification.

Exam Format – Foundation

• Multiple choice
• Four sections, total of 60 questions
• 30 marks required to pass (out of 60 available) – 50%
• 60 minutes duration
• Closed-book

FAQ

Change Management –  APMG/CMI vs PROSCI

One of the most frequent questions we get concerns the differences between PROCSI and APMG/CMI certifications.

ALC’s Change Management training comes from APMG and CMI (the Change Management Institute) which are both based in UK. PROSCI is US-based. The two approaches are not really competitors. Rather, they are complementary. They approach the same subject but from a different perspective. In an ideal world people would do both. A similar situation exists with Business Analysis between IIBA in USA and BCS in UK.

ALC recommends the APMG/CMI approach as a more suitable and effective starting point from an organisational perspective, particularly if you have a group of people to be trained.

For a comprehensive assessment of the two approaches we recommend this paper: Change management certification courses from APMG and Prosci®. Which one is right for you?

Please contact us if you would like to discuss further with our  Lead Trainer. 

Fees per person

 Change Management Foundation (3 days) 

• $2,100 + gst

Change Management Foundation/ Practitioner combined (5 days) 

• $2,760 + gst 

Change Management Practitioner (2 days) 

• $1,750 + gst

Course fee includes:

• Comprehensive fully-accredited course workbook quality printed in colour
• Official course textbook The Effective Change Manager’s Handbook
• Foundation / Practitioner exams

Foundation Course (3 days)

1.  The Change Management Context, Learning and the Individual

• Learning process and styles
• Learning dip

2.  Change and the Individual

• Models of individual change
• Motivation
• Individual differences

3.  Change and the Organisation

• Metaphors of organisations
• Organisation culture and change
• Models of change
• Key roles in organisational change
• Drivers of change
• Developing vision

4.  Stakeholder Strategy

• Identifying and segmenting stakeholders
• Personas and empathy maps
• Stakeholder mapping
• Influencing strategies

5.  Communication and Engagement

• Communication biases
• Feedback and communication approaches
• Communicating change – factors, barriers and approaches
• Communications channels (Push-Pull & Lean-Rich)
• Planning communications

6.  Change Impact

• Identifying and assessing change impact
• Stakeholder impact assessment
• Change severity assessment

7.  Change Readiness

• Motivation to change and supporting individuals
• Change agent networks
• Building organisational change readiness
• Building the change team
• Change Management Plan
• Preparing for resistance

8.  Exam Revision/Preparation and Foundation Exam

The Organisational Change Management course provides critical skills and knowledge for aspiring and practising Change Managers.

The Foundation level is for anyone who wants a sound understanding of Change Management principles and practices. It is ideal for those wanting formal and structured learning in Change Management. On completion, you will be ready to sit the APMG Change Management Foundation exam.

Practitioner level is for anyone with Foundation level knowledge who wants to gain practicing level capability and attain the full certification. It is ideal for those who lead, manage or contribute to the facilitation of change within an organisation. On completion, you will be ready to sit the APMG Change Management Practitioner exam.

Course attendance is suitable for all Change Management roles and Project Managers, Business/Process Analysts, Team Leaders/Supervisors, Senior Managers, IT Professionals and HR Professionals.

Benefits for Individuals

• Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.
• Understand the various types of change that affect organisations, and know how to draw on a range of professional approaches to support the effective delivery of the organisation’s desired outcomes from each change initiative.
• Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement.
• Know how to assess the impacts of change, to develop effective change teams and to recognise and address resistance to change.
• Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’.

Benefits for Organisations

• Build the organisation’s capability and capacity to deal successfully with change, improving agility.
• Increase the probability of successful business change/transformation – supporting strategic direction.
• Minimise risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.
• Align change initiatives with established, process-driven methods (like PRINCE2® and MSP®) to develop a unified approach to change.
• Develop and sustain employee commitment and alignment with organisational purpose during times of change.
• Build and maintain the engagement of internal and external stakeholders with new initiatives.
• Manage more effective change communications with internal and external constituencies so that change is understood and supported.
• Improve assessment of change impact, integrated change planning and successful embedding of change into the life of the organisation.

Organisational Change Management – Foundation

Dealing with change and, more importantly, the impact of change is a high priority for all organisations.

This Foundation/Practitioner course on Organisational Change Management is based on the Change Management Body of Knowledge as defined by the Change Management Institute (CMI), an independent, global professional association of change managers. This body of knowledge provides an independent benchmark for the professional knowledge expected of an effective change manager.

The course comprehensively covers both the theory and the practice of change management including:

• Change and the individual
• Change and the organisation
• Communication and stakeholder engagement
• Change practice

Accredited by APMG, the course is structured in two modules: a stand-alone Foundation Level (3 days) and a follow-on Practitioner Level (2 days). These can be taken individually or combined. Choose the option that best meets your needs.  If you are interested in going to Practitioner level we recommend taking both modules in the one sitting if possible.

Exam Format

Number of Questions: 125
Test Duration: 4 Hours
Test Format: Multiple Choice
Test Delivery: ECC EXAM, VUE
Exam Prefix: 312-50 (ECC EXAM), 312-50 (VUE)

Exam Quality Control 

In order to maintain the high integrity of certifications exams, EC-Council Exams are provided in multiple forms (i.e. different question banks). Each form is carefully analysed through beta testing with an appropriate sample group under the purview of a committee of subject matter experts that ensure that each exam not only has academic rigor but also has “real world” applicability. There is also a process to determine the difficulty rating of each question. The individual rating then contributes to an overall “Cut Score” for each exam form. To ensure each form has equal assessment standards, cut scores are set on a “per exam form” basis. Depending on which exam form is challenged, cut scores can range from 60% to 85%.

The course fee per person is:

A$4,450 + GST

1. 100% Compliance to NICE 2.0 Framework

• C|EH v11 maps 100 percent to NICE framework’s Protect and Defend specialty area

2. Inclusion of New Module

• Vulnerability Analysis.
  Learn how to perform vulnerability analysis to identify security loopholes in the target organisation’s network, communication infrastructure, and end systems. This module covers the vulnerability management life cycle, and various approaches and tools used to perform the vulnerability assessment.
• IoT Hacking.
  Understand the potential threats to IoT platforms and learn how to defend IoT devices securely.

3. Focus on Emerging Attack Vectors (e.g., Cloud, AI, ML, etc.)

• C|EH provides an insight into cloud computing threats and cloud computing attacks. It discusses cloud computing security and the necessary tools. It provides an overview of pen-testing steps which an ethical hacker should follow to perform a security assessment of the cloud environment.
• Artificial Intelligence (AI) is an emerging solution used in defending networks against various attacks that an antivirus scan cannot detect. Learn how this can be deployed through the C|EH course.

4. Hacking Challenges at the End of Each Module

• Challenges at the end of each modules ensures you can practice what you have learnt. They help student understand how knowledge can be transformed as skills and can be used to solve real-life issues.

5. Coverage of latest Malware

• The course is updated to include the latest ransomware, banking and financial malware, IoT botnets, Android malwares and more!

6. Inclusion of complete Malware Analysis Process

• Discover and learn how to reverse engineer malware in order to determine the origin, functionality, and potential impact of a malware. By performing malware analysis, the detailed information regarding the malware can be extracted, analysed and this is a crucial skill of an ethical hacker.

7. Hands-on Program

• More than 40 percent of class time is dedicated to the learning of practical skills and this is achieved through EC-Council labs. Theory to practice ratio for C|EH program is 60:40 providing students with a hands-on experience of the latest hacking techniques, methodologies, tools, tricks, etc.
• C|EH comes integrated with labs to emphasize the learning objectives. It also provides additional labs that students can practice post training on their own time, through EC-Council’s iLabs platform which students can purchase separately.

8. Lab environment simulates a real-time environment

• C|EH v11 lab environment consists of latest operating systems including Windows Server 2016 and Windows 10 configured with Domain Controller, firewalls, and vulnerable web applications for honing the skills of hacking.

9. Covers latest hacking tools (Based on Windows, MAC, Linux, and Mobile)

• The C|EH v11 course includes a library of tools that is required by security practitioners and pentesters to find uncover vulnerabilities across different operation platforms. This provides a wider option to students than any other programs in the market.

10. ANSI Accreditation

• ANSI accreditation signifies that the certification holder has completed a prescribed course of study designed specifically to meet predefined industry requirements

The CEH course is designed for:

• Ethical hackers
• System Administrators
• Network Administratorsand Engineers
• Webmanagers
• Auditors
• Security Professionals in general.