Benefits modelling and analysis is an iterative process that needs to be tailored to the context, the information available and the stakeholders to be engaged. Planning and organising the end-to-end process and preparing each workshop are an important part of the process itself.

In addition to producing a benefits model, this process also produces a benefit register and a risk register, which are used in the subsequent practices of benefits management.

Learning to do it… the benefits modelling and analysis workshop

The benefits modelling and analysis workshop is a hands-on event in which analysts learn to carry out benefits modelling and analysis.

The benefits modelling and analysis workshop is…

• A learning event in which benefit analysis learn to apply the process and perform benefits modelling and analysis

The benefits modelling and analysis workshop is not…

• The execution of a complete end-to-end benefits modelling and analysis process

The key outcome consists of business analysts understanding the concepts of benefits management, benefits modelling and benefits analysis and then learning to plan and apply the process and relevant techniques in order to perform benefits modelling and analysis

Delegates are presented with a step-by-step approach towards organising and running facilitated benefits modelling workshops, using different modelling and analysis techniques and performing qualitative and quantitative analysis

The workshop includes several practical exercises that are based on a case study and data provided about the case study

Material provided:

• Presentation material on the benefits realisation management process
• A guideline on benefits modelling and analysis
• Worked examples of benefits modelling and analysis
• Course attendance certificate

The course is intended for:

• Business Analysts
• Project Managers
• Programme Managers
• Business Change Managers
• Any other roles more specifically involved in identifying and analysing benefits and writing Business Cases

The objectives of this workshop are to ensure that participants are able to:

• Identify and quantify as many benefits as possible
• Clarify the relationships between different types of initiatives and outcomes, for example distinguishing between enablers, business changes, performance improvements, effectiveness and business benefits.
• Ensure that there is a clear understanding of the causal and contribution links between the different types of outcomes, and how these contribute to achieving the investment objective and the organisation’s purpose and strategic objectives; this enable the application of one of the key principles of effective benefits management (“begin with the end in mind”)
• Generate an understanding of the relationship between the intended benefits of an investment and the quality required to realise them (benefits drive requirements, not vice versa)
• Ensure that all changes and initiatives required to realise and sustain benefit are identified and considered, thus contributing to a complete and realistic benefits realisation plan
• Ensure that risks, assumptions and dependencies are identified and understood, thus enabling to address them and optimise the return from investment
• Ensure that all relevant stakeholders, including benefit owners and contributors, are identified, understood and engaged, thus increasing the level of buy-in and commitment by critical stakeholders
• Current measures of organisational performance are identified and understood, thus reducing the investment required to measure and monitor benefits realisation

This 2-day Benefits Modelling Workshop is designed to give participants a thorough understanding of the end-to-end process of managing benefits realisation.

This consists of the following practices:

• Identify
• Appraise
• Plan
• Realise
• Monitor and review

Whereas the end-to-end process is responsibility of a Portfolio Management Office and /or Benefits Realisation Manager, the specific work of identifying and analysing benefits is usually performed by specialist business analysts or benefits analysts. This workshop is designed for them.

Being able to carry out benefits modelling and analysis completely and effectively is a key contributor to writing good business cases and planning a portfolio or programme that optimises the benefits from investing in change, whilst also identifying as many risks, assumptions and stakeholder dependencies as possible.

Prerequisites

There are no prerequisites for this course.

Materials

Participants will receive a course notebook, CSIRT action plan, and a CD containing the course materials.

Certificate of Completion

Participants will receive a SEI–CERT branded Certificate of Completion.

CERT-Certified Computer Security Incident Handler

SEI has available the CERT-Certified Computer Security Incident Handler (CSIH) certification program.  The awarding of the certification is upon application to SEI and is based on a combination of demonstrable experience plus performance in the CSIH certification examination.  For further details please refer to this link.

This course is currently available for in-house presentation only.  Please contact us for further information.

• current and prospective CSIRT managers; C-level managers such as CIOs, CSOs, CROs; and project leaders interested in establishing or starting a CSIRT
• other staff who interact with CSIRTs and would like to gain a deeper understanding of how CSIRTs operate. For example, CSIRT constituents; higher-level management; media relations, legal counsel, law enforcement, human resources, audit, or risk management staff

• incident management and the relationship to CSIRTs
• prerequisites to planning a CSIRT
• creating a CSIRT vision
• CSIRT mission, objectives, and level of authority
• CSIRT organisational issues and models
• range and levels of provided services
• funding issues
• hiring and training initial CSIRT staff
• implementing CSIRT policies and procedures
• requirements for a CSIRT infrastructure
• implementation and operational issues and strategies
• collaboration and communication issues