The learning objectives for this non-certification course include a practical understanding of:
- The DevOps transformation
- How ITSM is viewed as a constraint
- How DevOps introduces new ways of thinking and working
- How to adapt ITSM processes in support of DevOps
- ITSM process integration and automation
- How to leverage Lean and Agile methods to reduce waste and positively impact both the cost and quality of processes and services
NON-CERTIFICATION ADD-ON
This is a non-certification “DrillDown” workshop accredited by the DevOps Institute. DrillDown courses provide deeper knowledge about a specific practice within the DevOps spectrum. DrillDown courses are excellent add-ons to certification courses such as DevOps Foundation skill-based certification.