ITSM for DevOps®: Learning Outcomes

The learning objectives for this non-certification course include a practical understanding of:

NON-CERTIFICATION ADD-ON

This is a non-certification “DrillDown” workshop accredited by the DevOps Institute. DrillDown courses provide deeper knowledge about a specific practice within the DevOps spectrum. DrillDown courses are excellent add-ons to certification courses such as DevOps Foundation skill-based certification.

ITSM for DevOps®: Course Overview

Organisations adopting a DevOps culture and practices are able to deliver high-quality software faster, which means the business can deliver value to customers faster. ITSM processes are vital to organisations achieving this success.

DevOps doesn’t eliminate the need for controls and data. Regulatory controls and audits still exist and risks and impacts must still be managed. ITSM for DevOps introduces ways to achieve both speed and control while driving value across the IT value stream.

This non-certification course describes how to adapt IT service management (ITSM) processes in support of DevOps. You will learn and practice pragmatic approaches for streamlining and automating existing ITSM processes and for handling compliance as code.

Certified Agile Process Owner®: Sidebar Content

This course is available for in-house presentation only. Please contact us for a quotation.

 

Certified Agile Process Owner®: Exams and Stuff

DevOps Institute has engaged Kryterion Global Testing to host DevOps Institute certification examinations. For more information on sitting the online proctored exams please click here.  

Certified Agile Process Owner®: Dates and Fees

$1850 + GST

Certified Agile Process Owner®: Course Contents

Day 1

 

Day2

Certified Agile Process Owner®: Who Should Attend

This course is intended for:

Process owners Process managers
Employees and managers responsible for designing, reengineering or improving processes
Consultants guiding their clients through process improvement initiatives
Anyone responsible for:
1 – Managing process-related requirements
2 – Ensuring the efficiency and effectiveness of processes
2 – Maximizing the value of processes

Certified Agile Process Owner®: Learning Outcomes

The learning objectives for CAPO include an understanding of:

Certified Agile Process Owner®: Course Overview

A process owner is an individual accountable for the performance of a process and for ensuring the process delivers value to its stakeholders. Process owners manage the requirements of process stakeholders, translate those requirements into process performance objectives, and oversee the entire process design and improvement lifecycle. This 2 Day describes process owner responsibilities and provides the education needed to oversee the design, reengineering, and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.

DevOps Test Engineering (DTE)®: Sidebar Content

This course is available for in-house presentation only. Please contact us for a quotation.

 

DevOps Test Engineering (DTE)®: Exams and Stuff

Pre-requisites

There are no mandatory pre-requisites for this course however it is recommended that the DevOps Foundation Course is sat prior to ensure participants are aligned with the baseline DevOps definitions and principles.

 

Once you’ve completed your training, you can gain a globally recognised certification with the DevOps Continuous Testing Foundation Exam.  An exam voucher is provided after the training course. The exam is online and web-based, so you can take it any place, any time. Note: The exam voucher has a 90 Day Validity period.

The exam details are as follows:

DevOps Test Engineering (DTE)®: Dates and Fees

This course is available for in-house presentation only. Please contact us for a quotation.