The ways in which we live are changing dramatically through the interaction of powerful forces – the internet, the globalisation of business, the increasing rate of technological advancement. Many see these changes as the most significant since the invention of the printing press, with profound ramifications for society and business.

Increasingly, the spotlight is being cast on fundamental skills – management and communications – to ensure that these forces don’t get away from us but are harnessed to best effect.

In this challenging environment traditional approaches need to be revisited and updated. This new training program has been designed to comprehensively address the core communications skills needed by organisations in the 21st century.

Special Features

• Intensive two-day format with limited class size and high-impact experiential learning techniques supported by practical exercises throughout.
• Combines training with coaching plus individual feedback to maximise effectiveness of training.
• Results oriented. The emphasis throughout is on acquiring tangible skills that can be immediately applied upon return to the workplace.
• Learn through application. Each module consists of Awareness, Techniques, Practice and Application
• Included – A useful checklist plus a laminated pocket guide for handy take-home reference