This course is designed for any:

• Individuals who regularly interact, communicate, facilitate, moderate, understand, architect, present, persuade or engage with others
• Managers and their teams seeking consistently professional, efficient and effective performance
• IT and Technical professionals and anyone working in a technical environment who need to get ideas across and/or get their work done or accepted.
• Subject matter experts / specialists interacting with customers or end users to design or develop effective solutions
• Clients or end users interacting with subject matter experts/specialists, who seek outcomes aligned to their needs
• Anyone striving for excellence in communication