ALC Response to COVID-19

ALC has taken measures to ensure the safety of our team through the implementation of several proactive steps to manage the risk of exposure and reduce the risk of transmission. We have implemented work from home arrangements to be able to support and look after our customers from anywhere! 

ALC have resumed Face-to-Face training for select courses and locations where practical.

Virtual Instructor-Led Training is available for all of our courses. ALC’s Live Virtual Instructor-Led Training delivery method is the same instructor led course you would receive is a classroom – just delivered a little differently. Most people are very pleasantly surprised and some even prefer this delivery method. 

ALC has a history of providing first-class face-to-face training since 1994. In mid-April 2020, following the restrictions caused by COVID-19, we ran our first Virtual Instructor-Led Training course…..CCSP. The evaluations were outstanding. Since the beginning of COVID in 2020 – ALC have successfully run over 670 courses (March, 2023) in the Live Virtual Instructor-Led Training format, including CRISC, PRINCE2, AgilePM, Scrum, CISSP, Change Management, ITIL & more.

All you need is a computer and a good internet connection. Virtual Instructor-Led Training is a well-established and proven delivery method. It is not like a webinar where you are a passive viewer. The technology is designed to allow you to be an active member of the class – to interact with other participants and with the instructor, Live!

With regards to the software, we’ve chosen Zoom as the delivery platform for our Virtual Instructor-Led Training as the features serve the trainer and training requirements best. It allows our virtual sessions to be as close to a face-to-face session as possible considering the current situation.

*We know that previously, concerns have been raised regarding Zoom and security. However, the Zoom people have acknowledged this and have worked hard to address the concerns. Zoom Version 5.0 has since been released. This features GCM encryption across the entire Zoom platform, providing increased protection for meeting data. (We have had government departments successfully gain approvals to use Zoom as a result of this security upgrade).

We are satisfied that the current version of Zoom represents an excellent choice for our virtual training – it provides arguably the best user experience and now incorporates standard good practice security.

Private/In-house training is a popular option. If you are concerned about attending a public course, but are not so keen on Virtual Instructor-Led Training, then as long as you can pull together a group in a venue that satisfy the social distancing requirements, you can have the training your organisation needs in an environment that you control yourself.

We are happy to provide you with a no-obligation quotation. Please get in touch by email or via our web or else phone on 1300 767 592.

The way forward for training will be safe, delivered both via Virtual Instructor-Led Training delivery method and Face-to-Face Training. The health & safety of our customers, trainers & staff is ALC’s #1 priority and we are working very hard to provide the top quality customer service & training you need now and for the future beyond COVID-19. 

Any questions please contact our customer service team 1300 767 592 or email us, we will be happy to help. 

Thank you.
Assuring you of our best service at all times, 

The ALC Team