Educating staff with the right frameworks

Staff are one of the most valuable assets a company can have, and this is amplified when these same employees are highly trained in frameworks and methodologies relevant to the business.

A focus on training means staff can capably respond to a variety of situations and assist whenever required across a range of projects. Whether it's IT security training or a focus on project management, businesses leaders should assess exactly why educating staff is so useful.

Before signing up an office to take part in a training course, it's a good idea to understand why training is useful and what frameworks are best suited to a company.

Why do staff need to be educated?

A well-trained workforce can be one of the most valuable assets for a business, especially in a highly competitive business environment. If employees have a range of skills that can be utilised when required, projects are likely to come in under budget and on time.

What's more, appropriate security courses can help to ensure staff are aware of the danger events such as data breaches pose and the actions required to avoid such attacks.

It's a good idea to focus on long-term results when educating staff and developing skills over a period of time. It can also be good idea to carefully select the staff that are best suited for a particular training course. For example, IT-minded staff could be suited to a course like ITIL, while employees that enjoy management roles might be better suited to COBIT.

If a culture shift is desired, wherein the business wants to move the entire workforce over to a new framework, ensure that clear goals are in place for this transition.

What frameworks are useful for employees?

There are a number of useful courses available for staff education and each offers various benefits. It's important to understand exactly what frameworks are best suited to a company.

ITIL – ITIL is a highly capable framework designed specifically for IT Service Management. It focuses on establishing cross-functional processes and effective communication channels.

PRINCE2 – This methodology, which focuses on project management, can ensure that any sort of project within a business progresses on track. Whether it's a trade show, implementation of a new computer system or even onboarding of new staff – any project can be implemented and managed with PRINCE2.

COBIT5 – Governance in IT is something that can no longer be overlooked by businesses, especially given the importance of these systems in the day-to-day running of an office. COBIT5 is the best way to ensure staff can correctly handle governance.

SABSA – Just like governance, IT security is something that cannot be overlooked. Businesses depend on IT infrastructure for all manner of operations, and that's why SABSA is essential. This is a framework that can ensure business-driven security architectures are put in place.

Where can courses be undertaken?

In order to get started with an appropriate framework or methodology, it's important to firstly understand where exactly courses can be undertaken. ALC Training/PDA offer courses across Asia Pacific in several key cities across Australia, including Brisbane, Perth, Melbourne and Sydney as well as Singapore, Kuala Lumpur and Hong Kong. Of course, programs can also be delivered to anywhere that's required.

The full range of courses are offered at these locations, and the training can be tailored to the exact size requirements of the company. Whether it's a small team that requires training in ITIL, or a larger group that needs to begin COBIT5 certification, ALC Training can help.

Making training a priority

Educating staff needs to become a top business priority, and it's only going to grow more essential as businesses become more competitive. When companies neglect to carry out appropriate staff education, it provides a perfect opportunity for other businesses to surge ahead.

Speak to ALC Training today to get started with an invaluable training program for your staff.