Day 1 – Introduction and the Elements of Facilitation

• Determine what is ‘Format’
• Unearth what is Task and Process
• Review primary roles – Task Leader’s and Facilitator’s
• Understand Process Iceberg® Model
• Process Models and Tools: Feedback Model and SPO
• A look at Myers Briggs Type Indicator (MBTI®)
• Working with Tools: Clustering/Linking/Out of the Box/ Yes ..and?

Day 2 – Detailed Breakdown of Models, Process and Tools

• Process Iceberg® Review Model and examples
• Review Models and Tools, their application and types; Data collection, Prioritisation and Implementation
• Action Planning and Developing an Agenda Process
• Facilitating the Event
• How many facilitators do I need.
• Contracted Roles of the Facilitator and the Group

Day 3 – Process Maturity and Facilitator Profiles and Exam Prep

• Review of ‘Hamburg Research – Symptom Cause Action’
• The Process Iceberg® Meeting/ Workshop Model
• Process Iceberg® Organisational Model
• Look at a Facilitator’s Profile
• Foundation exam