Facilitation – Building the Expertise: Exams and Stuff

Foundation Level Certification

The purpose of the Foundation certification is to confirm that you have sufficient knowledge and understanding of the Process Iceberg® Facilitation Methodology to be able to facilitate effectively supporting events, workshops and meetings in the context of: projects, business analysis, change, operational effectiveness and business process improvement.

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Practitioner Level Certification

The purpose of the Practitioner qualification is to confirm you have achieved sufficient understanding of how to apply and tailor facilitation principles and practice in situations addressing Tasks in Uncertainty, and managing groups that might not have sufficient Process experience. A successful Practitioner candidate should, with suitable direction, be able to apply facilitation principles to small groups as they work on real Tasks. They will have learnt a range of models, tools and techniques and more importantly be able to ‘hear’ which one to use in ‘live’, real situations.

Exam Format