Foundation Level Certification
The purpose of the Foundation certification is to confirm that you have sufficient knowledge and understanding of the Process Iceberg® Facilitation Methodology to be able to facilitate effectively supporting events, workshops and meetings in the context of: projects, business analysis, change, operational effectiveness and business process improvement.
Exam Format
- Multiple choice format
- 50 questions per paper
- 25 mark or more required to pass (out of 50 available) – 50%
- 40 minute duration
- Closed book.
Practitioner Level Certification
The purpose of the Practitioner qualification is to confirm you have achieved sufficient understanding of how to apply and tailor facilitation principles and practice in situations addressing Tasks in Uncertainty, and managing groups that might not have sufficient Process experience. A successful Practitioner candidate should, with suitable direction, be able to apply facilitation principles to small groups as they work on real Tasks. They will have learnt a range of models, tools and techniques and more importantly be able to ‘hear’ which one to use in ‘live’, real situations.
Exam Format
- Objective testing
- 8 questions per paper, with 10 marks available per question
- 40 marks or more required to pass (out of 80 available) – 50%
- 2½ hours duration
- Open book exam (Facilitation book and manual only).