Candidates can expect to gain competencies in the following:

• COBIT and ISO 38500: The Control Objectives for Information and related technology: what it is, what it says, how should senior managers make effective decisions, interaction with the other frameworks and standards.
• ISO 38500 (Corporate Governance of IT standard): What it says and how does it differ to COBIT.
• ITIL (the IT Infrastructure Library) – what it is, how it works.
• ISO 20000 (Service Management standard) – how it works and how it differs from ITIL. Also answers the question on who should follow this standard.
• PRINCE2 (Projects In a Controlled Environment) – what it is, how it works.
• MSP (Managing Successful Programmes) – what is it, how does it work.
• ISO 10006 (Guidelines for quality management in projects). What does this standard say, how does this work with PRINCE2, and MSP and how does this standard differ from ISO 21500?
• ISO 21500 (guide to project management). What does this standard say, how does this work with PRINCE2 and MSP, and how does this differ from the ISO 10006 standard?
• ISO 27000x (Information Security management standards). The related series of security standards – what are they, and what do they say?