- Email-based viruses, worms and attachments
- Importance of organisation policies and objectives
- Computer viruses: common symptoms & warning signs to watch out for
- Follow organisation policies and objectives
- Staying up-to-date
- “Social Engineering” explained
- The crisis situation: “I need your help!”
- “I’m calling from IT…”
- What to do if you suspect an attack
- Internet Scams and Phishing
- Identity theft: protecting sensitive information
- Online activity while at work: users should have no expectation of privacy
- Passwords are critical for your “electronic signature” – we provide a digital checker for passwords as part of the course work.