ITIL Foundation Overview: Course Overview

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ITIL 4 is now available! The new scheme has been designed to be backwards compatible with ITIL v3 (the term that most people use to refer to the previous ITIL). Though ITIL v3 remains completely relevant, the general recommendation is for organisations to embark on the new ITIL 4 sooner rather than later.

If you want to find out about the new ITIL 4 Foundation, including dates and course content, please click this ITIL 4 Foundation link. If however you are interested in ITIL v3, please scroll down for full details.


Getting ITIL Foundation Certified

The ITIL® Foundation qualification is no longer a “nice to have” for IT staff looking to make improvements for their teams or their organisation; it is no longer a differentiator for individuals seeking advancement. This qualification is simply a “MUST HAVE” for any organisation or department or individual concerned with improving IT Service Management.

The ITIL Foundation Certificate is the entry level course for anyone needing to understand ITIL.  The course provides a comprehensive understanding of the ITIL framework and how it is used to enhance the quality of IT services in an ever more competitive market space.

Why choose ALC:

Please call us or email if you have any questions or require any further information.