The course is designed for, but not limited to;

• CIOs,
• CTOs,
• Managers,
• Supervisory staff, Team leaders,
• Designers, architects, planners, IT consultants, IT audit managers, IT security managers and ITSM trainers involved in the ongoing management, coordination and integration of strategising activities within the Service Lifecycle.

The course covers the management of service strategy and core information of supporting activities within the Service Strategy stage, but not the detail of each of the supporting processes.