Making Sense of Change Management: Learning Outcomes
Benefits for Individuals
Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.
Understand the various types of change that affect organisations, and know how to draw on a range of professional approaches to support the effective delivery of the organisation’s desired outcomes from each change initiative.
Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement.
Know how to assess the impacts of change, to develop effective change teams and to recognise and address resistance to change.
Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’.
Benefits for Organisations
Build the organisation’s capability and capacity to deal successfully with change, improving agility.
Increase the probability of successful business change/transformation – supporting strategic direction.
Minimise risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.
Align change initiatives with established, process-driven methods (like PRINCE2® and MSP®) to develop a unified approach to change.
Develop and sustain employee commitment and alignment with organisational purpose during times of change.
Build and maintain the engagement of internal and external stakeholders with new initiatives.
Manage more effective change communications with internal and external constituencies so that change is understood and supported.
Improve assessment of change impact, integrated change planning and successful embedding of change into the life of the organisation.