Social Business Best Practice Framework: Sidebar Content

Presented by Scott Ward


Scott Ward is one of Australia’s leading exponents on the application of connective technologies in business. Scott has always been at the cutting-edge and has more than 20 years background in using emerging technologies to achieve business outcomes. He is a passionate advocate of social technologies, with his interest in social media going back to 1999 as this new area was becoming established. He subsequently went on to participate in and form social media communities.

Scott has undertaken an extensive social media research project to identify best practice in the use of social media with the findings being presented as part of the Deloitte Breakfast Speaker series and at a national industry conference.

He has worked in diverse industry groups such as mining, travel, real estate, legal & financial, non-for-profit and education.

As CEO of Digital Infusions Scott has designed a range of social media materials and training programs to help businesses both large and small to take advantage of doing business with social media. The strategies are designed to help organisations engage their existing stakeholder groups to forge new relationships with existing and potential customers.


Another first for ALC

ALC has a top record in being at the leading edge. This course on Social Business Performance Framework is another first for ALC