Was very impressed with the knowledge and skills of the Trainer. A lot of content to go through and a long time, but her energy and knowledge made it really engaging from start to finish.

Really well conducted and structured by Michelle. Guide is easy to follow and textbook is excellent. Big thanks to everyone involved. everything was great.

It nice to have a soft copy of the review manual so can do review on the go and not worrying bringing the book . Very clear and concise.

Michelle was incredibly knowledgeable, engaging and competent.
She was honest when answers were worded strangely, and I never felt uncomfortable asking questions!
Michelle was supportive of my internet issues which prevented me from being able to have my camera on for large portions at a time, and delivered a fun and engaging course.
Could not have asked for a better trainer.

What an interactive training it was. I can’t wait to incorporate what I learned for a productive result.

DLJ presented the course content in an engaging and knowledgeable way, which primarily enabled me to understand and appreciate the subject matter. It was fun and engaging to learn ITIL with D LJ! Real life sample was appreciated for us to relate the topic new to us.

I loved being able to do this from home, particularly with the homework requirements on top of the training day. I didn't have to lose time on travel. It made sure I was able to get reasonable breaks in, but still have time to do the additional work. Thank you Leigh - the course was fantastic, I think there was a lot of value in all of it. I also appreciate your support and encouragement (noting I am a PM in IT, so not all of us are whiny if the examples are not about IT - I actually preferred that and enjoyed the range of examples :-) ) The examples were really useful for breaking concepts down into every day applications/events/scenarios. heaps of example exams which were great. having the slides available to also write on helped with keeping on track. Leigh's energy and humor is infectious and was great for keeping us motivated - even when the group was lacking energy in the later part of the week.
Breaks were well spaced out during the day and the flow of the sessions worked really well. Especially enjoyed the Practitioner days - breaking up the chapters and working through the sample exam in pieces with immediate explanations for answers worked really well for me.

In terms of a learning experience, very good, engaging, content delivery changes kept it interesting. Trade off worth being able to do it at home.

Manisha really makes the course very relatable to the principles and theories. Her approach of using live examples to demonstrate processes and themes really helps me to digest in a logical way as well as makes this experience fun (which I did not expect). Going into breakout rooms for group activities was good. Trainer's use of iPad to draw diagrams to explain concepts before we did the readings was very helpful. Enabled me to better grasp concepts and answer the practice questions. Trainer was excellent. This was the most engaged I have felt in a course delivered completely online. Her delivery was relaxed and very professional. She seemed very knowledgeable and had a lot of valuable experiences to share as examples.

Good navigation, clear and precise. The camera tool being used was informative. Neil was easy to follow and displayed a high level of experience.