Fez was amazing. You could tell she had a lot of relevant experience and she had answers for everything that came up. Exactly what you want in a trainer.

I really enjoyed this course. I found it the right mix of material for the exam as well as material for the real world. I appreciated the time Neil took to answer questions and share his extensive experiences and knowledge. I found this course very very worthwhile and applicable to me.

Communication from ALC was excellent as usual.

Very professional and enjoyable

I thought the course ran smoothly. I appreciated that Neil had his document camera set up to quickly show us things on paper - I found that really helpful.

It was great to see that attendees were on time so the session was ran smoothly without disruption & attendees were willing to share their knowledge and experience during discussion time.

Gary allocated time at the end of each day to go through QAE together as a group and I found that to be very useful.

Going through practice questions as a group was good. The gamification was excellent.

Fantastic course! I highly recommend both the course and trainer Chris Evans. The course was quite demanding with a lot of information covered, but Chris was engaging, entertaining and encouraged conversation and participation.

What an interactive training it was. I can’t wait to incorporate what I learned for a productive result.

DLJ presented the course content in an engaging and knowledgeable way, which primarily enabled me to understand and appreciate the subject matter. It was fun and engaging to learn ITIL with D LJ! Real life sample was appreciated for us to relate the topic new to us.