Rose Dyson is a passionate and highly experienced ITIL, DevOps, and Agile Service Management consultant, educator, mentor, and leader.

As a knowledgeable and customer-oriented IT Service Management educator, she delivers high-quality, cost-effective learning experiences that can be tailored to meet your specific outcomes.

With 30 years of experience in the IT industry, Rose excels in bringing teams together through her engaging communication skills. Her expertise spans IT operations and support, application development, project management, DevOps transformation, and ITSM solution design and architecture. As an ITIL Expert and DevOps Leader, she has been integral to IT service design, implementation, and improvement, including major IT and Digital Transformation projects for organizations of all sizes, including significant implementations for Australian Government Departments.

Rose has successfully delivered DevOps and ITIL training to thousands of individuals in Australia, New Zealand, Singapore, and Hong Kong. Her training portfolio includes corporate executives, business and technical managers, service delivery managers, project managers, technical specialists, service desk staff, and business (non-technical) personnel across various industries and organizations, both small and large.

If you are looking for transformation, Rose Dyson is the educator you need.