ALC Workshop Series:

 

“Build Your IT Strategy in half a day”

Presented by David Llewellyn Jones

Perth – Monday 27 October 2014

TIME: 9:00 am to 12:30 pm

Workshop Content

How do you determine the best IT Strategy for your organisation – a strategy that balances the need to deliver benefits and yet optimises risks within your resource capabilities? In just half a day, this practical workshop will outline and explain the tools you need. For those involved with formalising and delivering the IT Strategy in a shifting environment of different stakeholder’s needs, the workshop will help you understand all the factors that determine the direction to take and decisions to make.

Part I: Who are the internal and external stakeholders?
  • What are their main concerns?
  • How do I derive the best value from the IT investment?
  • How I manage the performance of IT?
  • Are the Business Uses satisfied with the quality of the IT services?
  • How can I best exploit innovations in technology?
  • Do I have the right balance between externally and internally provided IT services?
  • Do we have an efficient and resilient IT operation?
Part II: What are the investment priorities?
  • How to build a comprehensive IT Strategy based on these Stakeholders’ needs?
  • Setting and prioritising specific enterprise goals and the subsequent IT-related goals, based on specific Stakeholders’ needs?
Workshop Exercises
  • Exercise 1:  Deriving IT Objectives… A Traditional Approach
  • Exercise 2:  Defining an IT Strategy … Using the COBIT5 Goals’ Cascade
  • Exercise 3:  Creating Your Own Strategy
  • Discussion:  Other Factors To Be Included (and how COBIT5 addresses these).
You will need:

In advance of the half-day session, you will need to have considered the top 3 concerns or questions from your own organisation regarding the future use of IT services. For example:

  • Reduced Total Cost of Ownership (TCO)
  • Improved quality of service
  • Improved consistency of service
  • Easier implementation of new or changed services
  • Improved service alignment
  • More effective service performance
  • Improved IT governance
  • More effective Service Management and IT processes
  • Improved information and decision making.
Register

Register for Workshop

 

 

ALC Workshops is a series of short learning events specially designed to provide potent and relevant information in concentrated 3-hour sessions.

* * * * * * * * * * *
Workshop Registration

Register now to secure your place at this event.

Workshop Fee: $160 + gst

Register

Workshop Presenter:

DLJ (David Llewellyn Jones)

DLJ has established himself as one of the most highly regarded authorities in the Asia-Pacific region in the areas of IT Governance (COBIT 5) and IT Service Management. He was the first to be accredited to train in COBIT 5 Assessor and the first for COBIT 5 Implementation. 
 
DLJ brings to bear his own idiosyncratic blend of a visionary approach tempered by pragmatism and extensive personal experience in the pursuit of his professional mission which is to help individuals and organisations to understand the benefits of Service Management and Governance.
 
He has more than 20 years experience in IT, with particular emphasis on the implementation of IT Service Management best practice and IT Governance.  He has learnt best practice the hard way (from the bottom up) covering both the private and public sectors designing and delivering customer-focused IT Services to clients of significant sized organisations.
 
DLJ has held a variety of senior management roles in companies in Europe, always with a keen focus on Service Management and Governance. Sector experience includes engineering, central government, oil and gas, outsourcing, finance, telecommunications, logistics manufacturing and education.With extensive track record success demonstrated both in strategy development and managing customer focused IT Services functions, DLJ’s expertise centres around achieving real business benefits by applying effective IT management practices, organisational improvement and the pragmatic application of technologies resulting in improvements in customer satisfaction, staff satisfaction, cost savings and compliance to international standards.