1. Course Introduction
- Course Goals
- Course Agenda
2. Why DevOps?
- The Business Perspective
- The IT Perspective
- Dev and Ops Stereotypes: Perceptions and Realities
3. What is DevOps?
- DevOps Introduction
- DevOps Stakeholders
- DevOps Goals
- DevOps Values
- DevOps Business Value
- What DevOps is NOT
- Who’s Doing DevOps
- Enterprise DevOps
4. DevOps and Other Frameworks
- DevOps and IT Performance
- DevOps and Automation
- Measuring DevOps Success
- DevOps Principles
- DevOps Patterns
- DevOps and Other Frameworks
- DevOps and Agile
- DevOps and Lean
- DevOps and IT Service Management
5. DevOps Culture
- Understanding Organisational Culture
- Characteristics of Organisational Culture
- Characteristics of a DevOps Culture
- Managing Culture Change
6. DevOps Organisational Considerations
- DevOps Skills
- DevOps Teams
- DevOps Organisational Structures
- DevOps Roles
- Promoting Collaboration
- Improving Communication
7. DevOps Practices
- Continuous Integration
- Continuous Delivery
- Continuous Deployment
- Value Stream Mapping
- Kanban
- Theory of Constraints
- Experimentation and Learning
- The Deming Cycle
- Improvement Kata
- Preparing for Failure
- ITSM Process Improvement Practices
8. DevOps Automation Practices and Tool Categories
- DevOps Automation Practices
- Where to Begin
- Application Life Concerns and Tool
- Categories
9. Adopting a DevOps Culture
- Getting Started
- Challenges, Risks and Critical Success Factors
10. Summary and Exam Preparations
- Additional Sources of Information
- Exam Requirements, Question
- Weighting and Terminology List
- Sample Exam Review
