- Business context driving technology requirements
- Current state of IT maturity
- Emerging frameworks: their benefits, models, integrations, tooling
– LeanStartup
– Scaled Agile Framework
– DevOps
– Service Design Thinking
– Lean IT
– Kanban
– and more …. - ITIL 2011, COBIT 5, PPM (various suites)
- Introducing the IT Operating Model and its 8 dimensions
- Service Portfolio, Sourcing considerations and Operating Model Implications
- Reconciling Digital and Traditional Enterprise IT
- Designing and configuring the right IT Operating Model
- Building an IT Operating Model Blueprint, Roadmap and creating the headroom to deliver it.
- At the end of this Masterclass, participants will come away with a blueprint for reshaping their IT function to meet the future needs of the business and to provide a relevant capability to resolve the tensions between business technology needs, emerging technologies and the best way to manage it all.