ISO/IEC 20000 Masterclass: Exams and Stuff


There are no certification prerequisites required to attend  this course, since the opportunity to sit the ISO/IEC20000  Foundation  exam  is included in the first week of the course.

Experience in an IT Management or Consultant role in Service Management  or  a  related  field of  expertise  is preferred.

Course Format

Unlike regular theory-based training courses, this MASTERclass ensures that you spend less time in the classroom and more time applying the learning objectives in your workplace environment: