Gary is a great Trainer and offers insightful comparisons to real world examples.

Neil communicated clearly so very easy to understand.
He's highly engaging and willing to help so helped make the class fun and open.
Took his time in answering the questions and treated everyone with kindness and respect.
Neil was an effective Trainer.
He's clearly very knowledgeable and passionate about ITIL.

This is my third course with ALC. Highly recommended.

Overall, a good course and having a good trainer helped.

Great work Gary, I loved how you let the disscussion run, and get people talking - it is always the difference.

DLJ was a fantastic trainer, very engaging and interactive and extremely knowledgeable as well.
DLJ was very personable and insightful, which made the ITIL material much more tolerable to learn.
DJL was enthusiastic and applied lots of real life scenarios.
DLJ was awesome, great examples and anecdotes - thank you!

As always, Neil was a great trainer.

I had a great overall experience! Very helpful.

Love the supporting materials and template examples.
Very practical course, highly recommended!