Leigh has more than fifteen years experience developing and implementing architecture-led business change.
Industries Leigh has contributed to throughout Australasia include local, state and national governments, utilities, large corporations, tertiary institutions, not-for-profits and charities.
Programmes and projects he has been a principal member of include:
- Call and Contact Centre creation, development and enhancement
- Front-of-house service development
- Continuity and contingency planning and preparation, including design and delivery of disaster management capability
- Y2K response strategy, processes and systems change
- Online and self-serve product creation and delivery
- Customised software development
- Business process improvement, rationalisation and consolidation.
Leigh is a recognised professional in the development and delivery of project, programme, and enterprise architecture training. He has held roles as a training manager and facilitator within leading consultancies and multi-national training organisations.
Leigh holds a Bachelor of Business Studies, a Certificate IV in Training and Assessment, is a Certified Business Analysis Professional, and accredited to deliver training courses in TOGAF®, PRINCE2, MSP, AgilePM, all levels of Business Analysis (Foundation, ECBA, CCBA, AgileBA) and Change Management.