Governance, Risk, Compliance

ISO 9001 Lead Implementer

The PECB ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS

  • Duration 5 Days
  • Fee - Virtual Instructor-Led $3,560 + GST
  • Exam Exam Included
  • Fee - Face-to-face Training $4,060 + GST
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Overview

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ISO 9001 –  Lead Implementer

The PECB ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.

By attending this training course, you can help organisations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organisational culture which enables and supports quality.

The training course is followed by a certification exam. If you pass, you can apply for the “PECB Certified ISO 9001 Lead Implementer” credential. UKAS accredited and internationally recognised, the “PECB ISO 9001 Lead Implementer” certificate validates your competence to implement a QMS based on the requirements of ISO 9001.

Our Trainers Make the Difference

  • David Wheeler

    David has over 25 years Australian and APAC experience in the assessment, operation and improvement of ICT technologies as guided and directed by Governance structures and processes.

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Learning Outcomes

By the end of this training course, the participant will be able to:

    • Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
    • Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer
    • Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing PECB’s IMS2 Methodology and other best practices
    • Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001
    • Prepare an organization to undergo a third-party certification audit

Educational approach

This training course is learner-centered and contains:

    • Theories, approaches, and best practices used in management system implementation, operation, maintenance, and continual improvement
    • Theoretical basis supported by practical examples, throughout the four days of the training course
    • Interaction between the trainers and participants by means of questions and discussions
    • Essay-type homework exercises at the end of each day
    • Quizzes with stand-alone items (after each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam

Who Should Attend

The ISO 9001 Lead Implementer training course is intended for:

    • Personnel responsible for maintaining and improving the quality of the products and services of the organisation
    • Personnel responsible for meeting customer requirements
    • Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS
    • Professionals wishing to acquaint themselves with PECB’s IMS2 Methodology for implementing a QMS
    • Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements
    • Members of QMS implementation and operation teams
    • Individuals aspiring to pursue a career in quality management

Course Contents

 Day 1 Introduction to ISO 9001 and the initiation of a QMS implementation

  • Training course objectives and structure
  • Overview of ISO, management systems, and ISO 9000 family
  • Introduction to quality and QMS based on ISO 9001
  • Initiation of the QMS implementation
  • Leadership and commitment
  • Quality policy
  • Roles, responsibilities, and authorities

Day 2 Implementation plan of a QMS

  • Context of the organisation
  • QMS scope
  • Actions to address risks and opportunities
  • Quality objectives
  • Change management
  • Resources
  • Competence

Day 3 Implementation of a QMS

  • Awareness and communication
  • Management of documented information
  • Requirements for products and services
  • Design and development of products and services
  • Outsourcing
  • Production and service provision
  • Monitoring, measurement, analysis, and evaluation

Day 4 QMS monitoring, continual improvement, and preparation for the certification audit

  • Internal audit
  • Management reviews
  • Nonconformities and corrective actions
  • Continual improvement
  • Preparation for the certification audit
  • Closing of the training course

  • Have really enjoyed the style of learning. I would say the most beneficial part is the quizzes after each section as it allows you to test your knowledge (and be surprised when you thought you knew something but actually don't!).

    Live Virtual Training | 2022

Testimonial

ISO 27001

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Fees

ISO 9001 Lead Implementer Course (5 Days)

Live Virtual Training: $3,560 + GST

Course fee includes:

  • Course presentation
  • Course workbook
  • Supplementary materials
  •  Certificate exam voucher. The ISO 9001 Lead Implementer certification exam is completed online and invigilated by PECB.

Face-to-Face Training: $4,060 + GST

Course fee includes:

  • Course presentation
  • Catering at the venue – morning tea, lunch and afternoon tea
  • Course workbook
  • Supplementary materials
  •  Certificate exam. 

Prerequisites

The main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO’s quality management principles may also facilitate the learning process.

Examination

Live Virtual Training – At course completion participants of the ISO 9001 Lead Implementer online training will receive an online exam voucher. The online exam is web-based and hosted by the PECB Exam System which is accessed via a web browser. The exam can be taken at any time after the course. The exam voucher has a 12 month validity period.

Face-to-Face Training – Participants will be provided with a paper-based exam which is completed whilst at the course in the same venue of the course itself.

Exam Format:

  • 80 questions
  • Multiple choice
  • Open book
  • 3 hours (30 additional mins for EASL)
  • If delegates fail their first attempt they can retake it for free within 12 months

 

The “PECB Certified ISO 9001 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). It covers the following competency domains:

  • Domain 1: Fundamental principles and concepts of a quality management system
  • Domain 2: Initiation of a QMS implementation
  • Domain 3: Planning of a QMS implementation based on ISO 9001 
  • Domain 4: Implementation of a QMS based on ISO 9001
  • Domain 5: Monitoring and measurement of a QMS based on ISO 9001  
  • Domain 6: Continual improvement of a QMS based on ISO 9001
  • Domain 7: Preparation for a QMS certification audit 

A certificate will be issued to participants who successfully pass the exam via PECB 

Examination Re-Sit Options:

There is no limit to the number of times a candidate can retake an exam. However, there are certain limitations in terms of the time span between exam retakes.
  • If a candidate does not pass the exam on the 1st attempt, s/he must wait 15 days after the initial date of the exam for the next attempt (1st retake).
Note: Candidates who have completed the training course with ALC and failed the first exam attempt, are eligible to retake for free the exam within a 12-month period from the date the coupon code is received (because the fee paid for the training course, includes a first exam attempt and one retake). Otherwise, retake fees apply.
To arrange exam retakes, based on exam format, candidates that have completed a training course, must follow the steps below:
  • Online Exam: when scheduling the exam retake, use initial coupon code to waive the fee.
  • Paper-Based Exam: candidates need to contact ALC.

 

ALC is an official Training Provider for ISO 9001 Lead Implementer by PECB. 

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