ITIL Training Courses in Canberra

ALC offers in Canberra a full program of ITIL training from Foundation to Expert. If you want to get certified in ITIL, ALC offers the best value and most comprehensive training schedule. Our Melbourne ITIL schedule is shown below, but all courses are also available in-house. This is often the most economical option if you have groups to train,  so give us a call!

Our upcoming ITIL 4 Canberra schedule

For dates please refer to our Course Schedule:

ITIL Overview

More than thirty years ago, the UK government decided it needed a better way of managing IT services. As a result, it created the Information Technology Infrastructure Library (ITIL) to effectively manage how these systems operated.

Since then, ITIL has become the internationally recognised framework for governing best practice in IT Service Management. Understanding these important and influential documents is essential for anyone working in the industry and looking to achieve significant service improvements – from entry to executive level – and all roles in between.

The framework has been adapted across the globe, with organisations of all types and sizes using ITIL to ensure they are operating to international standards of IT best practice, as well as to help boost productivity and output.

Whether wishing to study independently or as part of a company group, ALC can cater for all ITIL training needs. Regardless of current level or experience, any individual can benefit from ITIL training to better understand the essential guidelines.

Providing training that combines both theoretical as well as practical elements is what sets ALC Training apart from our competitors, along with our expert instructors who are leaders in their field with many years of experience.

Mixing formal study with the opportunity to analyse actual situations in which ITIL could be used allows for course attendees to get hands-on knowledge of the framework while at the same time understanding its theoretcial elements.

Why ALC should be your first choice for ITIL training in Canberra

ITIL practitioners at all levels, from newcomer to the more experienced, can find an ALC Training course to suit their needs. ALC Training offers courses at the following levels:

ITIL 4 Foundation Certificate

This two day course is the ideal introduction to ITIL, allowing students to gain understanding of the core concepts of the framework at beginner level. If you wish to embark on an ITIL training journey, whether as an individual or whole company, the Foundation Certificate is the perfect first step in ITIL accreditation. Although an introductory course, students will be covering intensive content such as IT service management, and will be fully prepared to sit the Foundation Certificate at the end of training.

Who should attend ITIL training in Canberra?

ITIL training can benefit any individuals that work in IT, from new entrants to the more highly skilled. CIOs, supervisors as well as IT consultants are just a selection of individuals who could enhance their work with ITIL training.

How to enrol for ITIL training courses in Canberra

ALC courses are all held at city-centre hotels or specialist training facilities. Taking an ITIL training course in the centre of Canberra means you will not only benefit from our expert instruction but you also will be completing your training in a very convenient location.

If you are ready to discover how ITIL training could help you advance your organisation as well as your career, please contact ALC Training in Canberra on 1300 767 592. 

Are you ready to book? View our upcoming ITIL Canberra Course Schedule here. 


Best value ITIL training course in Melbourne. You get:
  • Genuine 2-day course. Our Exam is held on the afternoon of Day 2. You get much better exam revision and exam prep
  • Lunch, morning and afternoon tea provided each day. You are not left to fend for yourself, you don’t miss out on valuable discussions and interactions, and you get a much more conducive learning experience.
  • Tier 1 trainers. Our ITIL trainers are all certified to Expert level and are distinguished by their knowledge and ability to engage and communicate.
  • Great post-course support. There are always questions after the course. We are local and offer genuine support. Get your questions answered promptly.