This is my third course with ALC. Highly recommended.

Overall, a good course and having a good trainer helped.

Great work Gary, I loved how you let the disscussion run, and get people talking - it is always the difference.

DLJ was a fantastic trainer, very engaging and interactive and extremely knowledgeable as well.
DLJ was very personable and insightful, which made the ITIL material much more tolerable to learn.
DJL was enthusiastic and applied lots of real life scenarios.
DLJ was awesome, great examples and anecdotes - thank you!

As always, Neil was a great trainer.

I had a great overall experience! Very helpful.

Love the supporting materials and template examples.
Very practical course, highly recommended!

Personally I think this format is better than in person, I learnt a lot more and was more comfortable. The small class as well was good.
Great preparation and care in the lead up to the course. Very friendly and approachable.
Great course materials especially the binder book.
Amazing teacher, she engages the team and makes you think. I like how Michelle does not give you the answer without thinking.
Well explained, scenarios helped with the theory.
The delivery of the content was at an excellent standard.

Jess was awesome - was great to have her set us up in the mornings with such a happy helpful vibe.
Michelle is very knowledgeable, helpful and patient. Thank you!